Service Staff - Main Office Branch

Maybank; Taguig; On-site; PHP 180,000 - 240,000; Full time

Job summary

Maybank Philippines is seeking a Service Staff to perform tellering functions and over-the-counter transactions. You will handle deposits, withdrawals, encashments and other monetary transactions while ensuring accuracy, security, and customer satisfaction.

The role requires a 4-year business degree, at least 1 year of banking experience, and solid computer skills to operate branch systems. Candidates should be customer‑oriented and knowledgeable about branch operations.

Qualifications

• Customer service oriented and able to handle over-the-counter transactions.
• Knowledgeable in branch operations.
• Computer literate.
• At least 1 year of banking experience.

Responsibilities

• Handle tellering functions and other over-the-counter transactions to provide fast, accurate banking services.
• Process deposits, withdrawals, encashments, and payments.
• Perform signature verification within teller limits and post transactions to the computer.

Skills

Customer service

Computer literacy

Branch operations knowledge

Education

4-year business degree

Job description

Your Role

The Service Staff is liable in performing efficient handling of tellering functions and other over-the-counter transactions to be able to provide clients with fast and efficient banking services and generate more business for the bank without compromising its interest and integrity of its records and maintaining the safety and security of the Bank's asset, systems and records. The incumbent is primarily responsible for deposit account servicing (deposits, withdrawals, encashments, inquiries, etc.), processing of payments, receipts and other monetary transactions among others.

Your Impact

• Accepts cash/check, other deposits, various payments and stamps applicable bank endorsements
• Pays out withdrawals, over-the- counter check encashment, cash advances and other authorized debit transactions.
• Performs signature verification singly up to teller's limit established by the Bank
• Makes cash requisitions based on anticipated cash requirement for the day and transfers cash at the end of the day or as soon as there is excess cash vs. limit
• Updates customer passbook / record book
• Post transaction in computer, performs applicable requirements during offline scenario

Your Profile

• Graduate of any 4-year business course
• At least 1 year of banking experience
• Knowledgeable in branch operations
• Customer service oriented
• Computer literate