Senior Teller (Treasury Department)

Quezon Capital Rural Bank Inc.; Pangasinan; On-site; PHP 279,000 - 424,000; Full time

Job summary

Quezon Capital Rural Bank Inc. in the Philippines seeks a Senior Teller to support branch operations by managing cash transactions, verifying financial instruments, and ensuring smooth customer service.

This role acts as the primary alternate for both the Branch Teller and the Branch Services Officer, handling daily cash operations, KYC compliance, cash logistics, and balancing tasks to sustain accurate records.

Qualifications

• Bachelor’s degree in Business Administration, Accounting, Finance, or a related field.
• Proven experience as a Branch Teller or in a similar financial handling role is required.
• Strong cash management abilities, sharp attention to detail, excellent customer service orientation, and leadership potential.

Responsibilities

• Manage daily cash operations and verify deposits and disbursements.
• Handle petty cash, teller contingency accounts, and cash for ATM loading.
• Perform KYC compliance and maintain branch forms inventory.
• Assist tellers and clients and balance cash sheets accurately.
• Coordinate cash logistics with Head Office and other branches.

Skills

Experience as Branch Teller or similar

Cash management

Attention to detail

Customer service

Leadership potential

Education

Bachelor’s degree in Business Administration or related field

Job description

The Senior Teller supports branch operations by managing cash transactions, verifying financial instruments, and ensuring smooth customer service. This role acts as an alternate for both the Branch Teller and the Branch Services Officer, providing critical operational backup when needed.

This role reports directly to the Branch Services Officer and is heavily focused on comprehensive cash management, transaction processing, and operational support. Key responsibilities include managing daily cash operations, handling the petty cash fund, maintaining the teller contingent account, and sorting cash for ATM loading. The position coordinates cash logistics, facilitating the pick-up, delivery, and assistance of funds between depository banks, the Head Office, and alternate branches. Daily tasks involve processing transactions—such as verifying check deposits, processing in-house encashments, preparing disbursement checks, and managing remittances—alongside performing daily verifications and compiling proof sheets for accurate balancing. Furthermore, the role enforces compliance by managing Know Your Customer (KYC) documentation, controls office supplies and branch forms inventory, assists tellers and prospective clients, and monitors critical operational files. Ultimately, this position functions as a crucial operational backup, serving as the primary alternate for both the Branch Teller and the Branch Services Officer.

Requirements & Qualifications

• 1. Bachelor’s degree in Business Administration, Accounting, Finance, or a related field.
• 2. Proven experience as a Branch Teller or in a similar financial handling role is required.
• 3. Strong cash management abilities, sharp attention to detail, excellent customer service orientation, and leadership potential.