Service Scheduler & Planning Coordinator

Rentokil Initial; Mandaue; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

HMO (Health Insurance)

Paternity / Maternity Leave

Group Personal Accident Insurance

Group Term Life Insurance

Paid Non working holidays

13th Month Pay & other Statutory perks

Job summary

Rentokil Initial Philippines is seeking an administrative professional to support service delivery and scheduling across contracts & jobs. You will coordinate with the service team, prepare reports, and ensure smooth operation of the IBS system.

The role requires a college graduate with administrative exposure, strong communication, and willingness to learn. This on-site position offers growth opportunities and a structured benefits package.

Qualifications

• College graduate with administrative exposure in customer service, scheduling, planning and people management.
• Fast Learner and can work with minimum supervision.
• Good communication skills and customer service oriented.
• Willing to be trained for career growth.

Responsibilities

• Executes service scheduling of all contract & job sales, effectively communicates and responds to clients' service requirements and queries within the Portfolio.
• Ensure timely preparation, monitoring and coordination of advanced fixed schedule for zone in alignment Service Supervisors.
• Assists Service team in communicating service concerns and treatment schedule with customer.
• Ensures timely and accurate submission of monthly State of Service (SOS).
• Prepares the SOR (service order reports) of confirmed schedules for transmittal to service supervisors.
• Daily encoding of treatment in IBS system and submit all served SOR's to accounting / Revenue Officer for invoice attachment.
• Prepares necessary documents such as Certification for Contracts and Termite service upon client's request.

Skills

Customer service

Scheduling

Planning

People management

Communication skills

Fast learner

Education

College degree

Tools

IBS system

Job description

Rentokil Initial Philippines is seeking an administrative professional to support service delivery and scheduling across contracts & jobs. You will coordinate with the service team, prepare reports, and ensure smooth operation of the IBS system.

The role requires a college graduate with administrative exposure, strong communication, and willingness to learn. This on-site position offers growth opportunities and a structured benefits package.