Field Biologist - South Luzon

Rentokil Initial; Pasacao; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

HMO (Health Insurance)

Group Personal Accident Insurance

Group Term Life Insurance

Paid Non working holidays

13th Month Pay

Job summary

Rentokil Initial Philippines is seeking an Administrative and Field Support professional to join our pest control operations in Pasacao, Philippines. You will help ensure compliance with reporting and termite management programs, perform site inspections, and support service delivery to customers.

You will assist the Technical Manager with planning, training materials, updating product lists, and coordinating with procurement, while promoting quality service within the branch.

Qualifications

• Must have a college or vocational graduate background; agriculture-related degree is a plus.
• Strong communication and customer-service orientation.
• Willingness to learn quickly and work with minimal supervision.
• Able to drive a 4-wheel vehicle or motorcycle; valid license required.

Responsibilities

• Ensure Service Operations’ compliance with Reporting Services and Termite Management Program.
• Provide technical advisory for services requiring site inspection.
• Submit accurate reports on time as agreed with the customer.
• Conduct bi-annual audits and assist in branch service operations as needed.
• Assist Technical Manager with training materials, product list updates, and procurement coordination.

Skills

Good communication

Customer service oriented

Fast learner

Willing to work night shift

Willing to be trained

Education

College or vocational graduate

Agriculture or related field an advantage

Tools

Driver's license (professional)

Job description

Rentokil Initial

Rentokil Initial is an international business services company employing 64,800 colleagues across 91 countries. We strive to protect people and enhance lives, for example by controlling pests, and improving hygiene. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Awards

Rentokil InitiaI Philippines is officially ranked in the top three most engaged places to work in the Philippines, as part of the annual Korn Ferry Employee Engagement Awards 2018. Philippine Best Employer Brand Awards 2019. Find out more on careers.rentokil-initial.com

Requirements

Your day-to-day responsibilities will include:

2. Administration and Policy Directive

3. Customer Development

Do you have what it takes? If you want to be considered for this role you will need:

1. Service Efficiency

• Ensure Service Operations' compliance to Reporting Services (QPMS / Semi -QPMS), Termite Management Program
• Conduct technical advisory for Services which require site inspection
• Ensure accurate and on time submission of reports agreed with customer.
• Undertake periodic inspection to HD/KA customer; discuss fully finding result and recommendation. Seek agreement on the action plan.
• Assist Technical Manager in planning, scheduling, preparation of suitable training materials and conduct of technical training.
• Assist Technical Manager in updating Authorized Product List, coordinate request on addition and removal from the list. Coordinate with procurement department and chemical supplier on supporting documents.
• Assist Technical Manager in conducting Service Audit, monitor status of TPA (Technician Performance Assessment)
• Assist in any program that supports Quality service within division
• Extend assistance to Branch operations in promoting company products and services and achieving business objective.
• Supervise and/or assist specific Branch service operation as required after consultation with Branch & Technical Manager.
• Provide Insect Identification Service for Branches which yet to have the capability and to complement those which have.
• Constantly improve or upgrade knowledge on Pest Management through private study, membership of association, attendance at course, study of technical literature provided by Company and practical experience in the field.
• Identify cases where recurrent infestation and/ or lack of customer cooperation, which require follow-up action by local Branch.
• Submit recommendations and reports with appropriate chemical treatment or monitoring recommendation to the Branch or Service Heads
• Conduct bi-annual audit and ensure usage of product are compliance on Authorize Product List in all Pest Control Branches.
• Maintain accurate records of High Dependency / Key Account customer on a current year as reference for review on the status of Pest Management Program.
• Ensure proper use, maintenance and security of vehicle, equipment monies provided by Company and all technical materials/documents are controlled and will not be used on other purposes outside Company's interest.
• Drive SHE policy compliance and zero tolerance policy. Achieve LTAR target set for the year for both Pest Control & Hygiene
• Ensure all Customer complaints & inquiries are acted as a matter of urgency and importance following the company SOPs and 2/24 promise.
• To be aware and act on potential sales and collection opportunities to help generate additional new business, up-selling and improve collection.
• Attend required trainings, meetings, conferences and other official company functions necessary for business growth, government legislation compliance and customers' requirement.
• Must know how to drive 4 wheel vehicle or motorcycle
• With Professional Driver's License (Restriction 1,2,3)
• College Graduate/Level Or Vocational Course Graduate
• Graduate of Agriculture or any related course is an advantage.
• Fast Learner and can work with minimum supervision.
• Good communication Skills and Customer Service Oriented
• Willing to be trained for career growth.
• Willing to work at Night Shift
• Male and/or Female are welcome to apply

Benefits

Are you interested? Here's what you can expect when you join us.

Benefits From Start Date

• HMO (Health Insurance)
• Group Personal Accident Insurance
• Group Term Life Insurance
• Paid Non working holidays
• 13th Month Pay

Benefits after 6 months of continuous work and pass the performance evaluation;

• Annual pay increase
• Vacation Leave
• Sick Leave (with cash conversion)
• Birthday Leave
• Paternity/Maternity Leave
• Matrimonial Leave
• Bereavement Leave
• Rice Subsidy

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Do you love to provide a valued professional service throughout your community? Do you feel like you could do the job well?