Service & Sales Admin Coordinator

RMEV ENTERPRISES INCORPORATED; Valenzuela; On-site; PHP 183,000 - 219,000; Full time

Benefits offered by this job

SSS

Philhealth

Pag-IBIG

13th month

Vacation Leave (5)

Sick Leave (5)

Quarterly incentive

Mid year and Annual Bonus

Job summary

RMEV ENTERPRISES INCORPORATED in Valenzuela City is seeking a SERVICE SECRETARY to provide secretarial and administrative support to the Sales and Service teams. You will assist in sales quotations, follow‑up, and maintain accurate filing and scheduling to ensure smooth operations.

The role requires 1–3 years of administrative experience, proficiency in MS Office and basic CRM familiarity, and strong communication.

Qualifications

• College diploma or degree in Business Administration, Office Management, or related field preferred.
• 1-3 years administrative or secretarial experience; exposure to sales/service support preferred.
• Proficient in MS Office (Word, Excel, PowerPoint) and email; basic familiarity with CRM preferred.
• Good written and verbal communication skills; professional phone manner.
• Organized, detail-oriented, able to prioritize multiple tasks and meet deadlines.
• Willingness to learn technical product basics and perform supplier sourcing.
• Preferably based near Valenzuela City.

Responsibilities

• Prepare quotations for service requests; follow up and send quotes to customers.
• Maintain filing and document control for service reports, weekly itineraries, quotations, POs and related records.
• Arrange and manage the Sales and Service team schedule and appointments; coordinate meeting logistics.
• Take minutes of meetings and distribute action items.
• Process purchase requests and coordinate with Billing/Logistics or Purchasing.
• Perform basic parts canvassing (source suppliers, request quotes) for machine parts.
• Handle customer inquiries regarding parts and machine services; route or resolve as appropriate.
• Track leads, update customer/sales trackers or CRM, and assist in lead follow‑up.
• Provide reception support, phone/email handling, and other administrative tasks as needed.

Skills

Communication skills

Organized

Detail-oriented

Time management

Phone etiquette

Team collaboration

Willingness to learn

Customer service exposure

Education

Business Administration / Office Management degree

Tools

MS Office

CRM software

Job description

RMEV ENTERPRISES INCORPORATED in Valenzuela City is seeking a SERVICE SECRETARY to provide secretarial and administrative support to the Sales and Service teams. You will assist in sales quotations, follow‑up, and maintain accurate filing and scheduling to ensure smooth operations.

The role requires 1–3 years of administrative experience, proficiency in MS Office and basic CRM familiarity, and strong communication.