Service Manager - 7 Yrs Experience E. Rodriguez Jr. Ave., Qc

Dempsey Resource Management Inc.; Quezon City; On-site; PHP 446,400 - 669,600; Full time

Benefits offered by this job

Performance Bonus

Government Mandated Benefits

Job summary

A leading management firm is seeking a Service Manager in Quezon City. This position requires a Bachelor's degree in Business Administration and at least 7 years of experience in service management. The successful candidate will demonstrate strong leadership, excellent communication skills, and a solid understanding of service operations. Key responsibilities include managing resources, meeting sales budgets, and formulating strategic plans to enhance department performance. This is a full-time, on-site role.

Qualifications

• Minimum of 7 years of experience in a service management role.

Responsibilities

• Ensure proper management of labor and equipment resources.
• Manage Accounts Receivables to meet departmental goals.
• Meet sales budget.
• Formulate strategic plans to meet sales targets.

Skills

Leadership skills

Team management skills

Excellent communication

Interpersonal skills

Conflict resolution

Understanding of service operations

Education

Bachelor's degree in Business Administration

Job description

Dempsey Resource Management Inc.

On-site - Quezon City 5-10 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

TL Aisa

Requirements

• Bachelor's degree in Business Administration or related field
• Minimum of 7 years of experience in a service management role
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to handle customer complaints and resolve issues
• Strong understanding of service operations and best practices

Responsibilities

Delivering Results

• Ensure proper management of labor and equipment resources to cover all customer needs and maximize utilization objectives
• Manage Accounts Receivables to meet or exceed departmental goals
• Meet sales budget
• Submit to C1 a labor utilization report, rework, customer satisfaction, and response time

Planning

• Formulate strategic plans to meet sales targets
• Perform project monitoring from conceptualization to closure
• Formulate and recommend strategies to immediate head to improve the department's performance
• Present service work, revenue, and parts planning as required