Service Crew

Lyntoria Food Corporation; Quezon City; On-site; PHP 201,000 - 268,000; Full time

Job summary

Lyntoria Food Corporation in Quezon City is seeking a Service Crew member to be the face of the brand, delivering friendly, efficient service at points of sale and ensuring guests leave satisfied with their experience.

You will take orders, process payments, prepare and serve food, and maintain cleanliness while adhering to health and safety standards. Training will be provided for those new to food service, with shifts including evenings and weekends.

Qualifications

• Strong customer service mindset with confident communication skills.
• Ability to work efficiently in a fast-paced retail and food service environment.
• Basic numeracy and cash handling with POS systems.
• Willingness to work evenings, weekends and holidays.
• Attention to cleanliness and food safety.
• Positive attitude and calmness under pressure.
• Training provided for those new to the role.

Responsibilities

• Greet customers warmly and provide friendly, efficient service at POS and interaction points.
• Take orders accurately and ensure processes are correct and prompt.
• Prepare and serve food and beverages according to standards.
• Maintain cleanliness in customer-facing areas, including seating and counters.
• Handle inquiries and resolve concerns professionally.
• Process payments and operate cash registers accurately.
• Assist with stocking shelves and merchandising as required.
• Follow health and safety regulations and food handling protocols.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Cash handling

Shift flexibility

Attention to detail

Positive attitude

Education

Food handling certification

Job description

About the role

As a Service Crew member, you will be the face of our brand, delivering exceptional customer service and ensuring every guest leaves satisfied with their experience. Your role is crucial in maintaining our reputation for quality service and creating a welcoming atmosphere for all our customers.

Key responsibilities

• Greet customers warmly and provide friendly, efficient service at point-of-sale and customer interaction points

• Take customer orders accurately and ensure orders are processed correctly and promptly

• Prepare and serve food and beverages according to company standards and specifications

• Maintain cleanliness and hygiene standards in customer-facing areas, including seating areas, counters and service stations

• Handle customer inquiries, complaints and concerns with professionalism and courtesy, resolving issues when possible

• Process payments and operate cash registers or point-of-sale systems accurately

• Assist with stocking shelves and organizing merchandise as required

• Follow all health and safety regulations and food handling protocols

• Perform other duties as assigned by management to ensure smooth operations

What we're looking for

• Strong communication and interpersonal skills with a genuine passion for customer service

• Ability to work efficiently in a fast-paced retail and food service environment

• Reliability and punctuality, with flexibility to work shifts including evenings, weekends and holidays as needed, with physical ability to stand for extended periods

• Basic numeracy skills and the ability to handle cash and operate point-of-sale systems

• Food handling certification or willingness to obtain one

• Attention to detail and commitment to maintaining high standards of cleanliness and presentation

• Positive attitude and ability to remain calm under pressure

• Previous experience in food service, retail or hospitality is advantageous but not essential; training will be provided

About us

We are a new player in Food and Beverage sector, dedicated to providing quality products offerings to our community in Metro Manila. Our mission is to deliver excellent products and exceptional service that bring joy to our customers' daily lives. We pride ourselves on our commitment to customer satisfaction, operational excellence and creating an inclusive workplace where our team members can thrive.