Service Crew

Legend of Ice Recruitment & Services Incorporated; Quezon City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A leading recruitment agency is looking for Service Crew members in Quezon City. The role involves providing friendly and efficient service, taking orders, preparing food and beverages, and ensuring customer satisfaction. Candidates should be high school graduates or college level and possess good communication skills. Training is provided for those without experience. The ideal applicants are physically fit, team players, and willing to work flexible hours including weekends and holidays.

Qualifications

• Must be friendly, approachable, and able to work under pressure.
• Must be physically fit and able to stand for long hours.
• Willing to work on shifting schedules, weekends, and holidays.

Responsibilities

• Greet and assist customers in a polite, friendly manner.
• Take accurate orders and confirm details using POS.
• Prepare and assemble food or beverage items.
• Ensure proper packaging and quality of all orders.
• Handle payment transactions accurately.
• Maintain cleanliness and organization in all areas.
• Follow food safety and sanitation protocols.

Skills

Strong communication skills

Customer service skills

Basic math skills

Education

High school graduate or college level

Job description

Job Summary

The Service Crew is responsible for providing fast, friendly, and efficient service to customers. This role includes taking orders, preparing food and beverages, maintaining cleanliness, handling payments, and ensuring overall customer satisfaction.

Job Responsibilities

• Greet and assist customers in a polite, friendly, and professional manner.
• Take accurate orders and confirm details using POS or order slips.
• Prepare and assemble food or beverage items according to store standards.
• Ensure proper packaging, presentation, and quality of all orders.
• Serve orders promptly and courteously.
• Handle payment transactions (cash or electronic payments) accurately.
• Maintain cleanliness and organization in the counter, dining, and kitchen areas.
• Follow food safety, hygiene, and sanitation protocols at all times.
• Assist with restocking, inventory counts, and reporting low stock items.
• Support team members with various store tasks such as cleaning, dishwashing, or closing duties.
• Address basic customer concerns politely or escalat[e] to the supervisor if needed.

Qualifications

• High school graduate or college level.
• With or without experience; training will be provided.
• Strong communication and customer service skills.
• Friendly, approachable, and able to work under pressure.
• Basic math skills for handling payments.
• Physically fit and able to stand for long hours.
• Willing to work on shifting schedules, weekends, and holidays.
• Team player with a positive attitude and good work ethic.