Service Associate - Health Club

Shangri-La Group; Manila; On-site; PHP 279,000 - 391,000; Full time

Job summary

Makati Shangri-La is hiring a Service Associate - Health Club to warmly welcome guests, manage reservations, and support daily operations within the Health Club facilities in Manila.

The role involves recording guest details and appointment schedules, and requires strong hospitality skills, team spirit, and fluency in English and local language.

Qualifications

• Takes pride in being a hotelier.
• Committed to serving guests of the highest quality with a welcoming manner.
• Enjoys interacting with people.
• Loves learning new things.
• Enjoys working as part of a team.
• Familiar with cleaning techniques would be advantageous.
• Communicates fluently in English as well as the local language.

Responsibilities

• Provide a warm and natural welcome to all guests entering and exiting the Health Club facilities.
• Manage the daily reservation operation.
• Support daily operations such as check-in and check-out.
• Record details and appointment schedules of guests.

Skills

Guest service

Communication

Teamwork

Hospitality mindset

Fluent English

Job description

Makati Shangri-La is a deluxe hotel located at the center of Manila’s financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world‑class restaurants and bars, top‑of‑the‑line recreational facilities, complimentary broadband and Wi‑Fi Internet access, and premiere function rooms.

We are hiring for a Service Associate - Health Club.

As a Service Associate - Health Club, we rely on you to:

• Provide a warm and natural welcome to all guests entering and exiting the Health Club facilities
• Manage the daily reservation operation
• Support daily operations such as check-in and check out
• Record details and appointment schedules of guests

We Are Looking For Someone Who

• Takes pride in being a hotelier
• Is Committed to serving guest of the highest qulity with a welcoming manner
• Enjoys interacting with people
• Enjoys learning new things
• Enjoys working as part of a team
• Is Familiar with cleaning techniques would be advantageous
• Communicates fluently in English as well as the local language