Service Associate - Security

Shangri-La Group; Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

Makati Shangri-La, Manila is seeking a Service Associate - Security to supervise security operations, coordinate planning, and uphold high standards of confidentiality. You will oversee staff, ensure quality controls, and manage administrative tasks for the division.

The ideal candidate will have a college degree, strong leadership, and expertise in security operations, with excellent English skills and a customer-focused mindset. This is a full-time on-site role in Makati.

Qualifications

• College degree preferred.
• Proficient in security planning processes.
• Ability to analyze threat and risk potential.
• Strong leadership abilities.
• Proficient in English (spoken and written).
• Understands and anticipates customer needs and strives to meet them.

Responsibilities

• Plan, coordinate, organize, supervise staff and quality controls for security operations to protect guests, staff and assets.
• Handle all administrative and clerical work for the division.
• Prepare correspondence and maintain confidentiality with sensitive information.

Skills

Leadership

Threat analysis

Security planning

English proficiency

Customer service orientation

Team collaboration

Education

College degree

Job description

Job Description

Makati Shangri-La, Manila

Makati Shangri-La is a deluxe hotel located at the center of Manila’s financial and commercial district, only minutes away from the international airport. The hotel offers spacious guestrooms and suites, the exclusive Horizon Club, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband and Wi-Fi Internet access, and premiere function rooms.

We are hiring for a Service Associate - Security.

As a Service Associate - Security , we rely you to:

• be responsible for planning, coordination, organization, staff supervision and quality controls for the security operation in order to effect optimum protection of guests, staff, and assets.
• be responsible for all administrative and clerical work of the whole division
• be knowledgeable in preparing correspondence.
• know how to handle sensitive information with the highest degree of integrity and confidentiality.

We Are Looking For Someone Who

• Preferably a college graduate.
• Preferably proficient in the Security planning process.
• Preferably has an ability to analyze threat and risk potential
• Preferably an effective leader.
• Preferably proficient in all aspects of security operations (i.e Admin & Personnel, Intelligence, Operations, Logistics, CEIS, Finance, Plans & Programs, Training).
• Preferably proficient in English both oral and written.
• Preferably understands & anticipates customers' needs & strives to meet those needs.
• Strives to deliver high quality service & achieve high customer satisfaction.
• Respects the views of others and cooperates with others to achieve a common goal.