Health Club Guest Concierge & Reservations

Shangri-La's Boracay Resort & Spa; Makati; On-site; PHP 201,000 - 290,000; Full time

Job summary

Makati Shangri-La, Manila is seeking a Service Associate - Health Club to join the guest services team in the heart of the city. You will welcome guests warmly, manage the daily reservation operation, and support front desk tasks including check-ins and check-outs for the Health Club facilities.

You should enjoy interacting with people, be a hotelier at heart, and communicate fluently in English and locally.

Qualifications

• Fluent in English and the local language.
• Takes pride in being a hotelier and delivering high-quality service.
• Enjoys interacting with guests and learning new things.

Responsibilities

• Provide a warm and natural welcome to all guests entering and exiting the Health Club facilities
• Manage the daily reservation operation
• Support daily operations such as check-in and check-out
• Record details and appointment schedules of guests

Skills

Guest service

Communication skills

Teamwork

Reservation management

English proficiency

Job description

Makati Shangri-La, Manila is seeking a Service Associate - Health Club to join the guest services team in the heart of the city. You will welcome guests warmly, manage the daily reservation operation, and support front desk tasks including check-ins and check-outs for the Health Club facilities.

You should enjoy interacting with people, be a hotelier at heart, and communicate fluently in English and locally.