Service Associate - Finance (Accounts Receivable)

Shangri-La Business Solutions and Services; Philippines; On-site; PHP 279,000 - 446,000; Full time

Job summary

SHANGRI-LA BUSINESS SOLUTIONS AND SERVICES INC. is hiring a Service Associate – Finance (Accounts Receivable).

The role requires assisting the AR team, handling billing issues, and supporting month-end closings in a luxury hotel environment. The ideal candidate has an accounting degree (CPA preferred), strong organizational and communication skills in English, and prior experience in a finance department of a 5-star international hotel.

Qualifications

• Accounting degree required; CPA preferred.
• Strong organizational skills.
• Fluent in English (and local language).
• Experience in finance department of a 5-star luxury international hotel preferred.
• Demonstrated problem-solving and customer communication skills.

Responsibilities

• Assist Service Leader Accounts Receivable.
• Handle all guests' billing issues and disputes.
• Prepare account billing with required supporting documentation.
• Monitor customer account details for non-payments and delayed payments.
• Reconcile accounts and communicates with customers.
• Handle credit card reconciliations and other electronic payments.
• Assist in month end closing of Accounts Receivable.
• Prepare Balance Sheet Analysis and Reconciliation to all AR accounts.
• Maintain and file documents properly.

Skills

Good organizational skills

Fluent English communication

Attention to detail

Education

Accounting degree

CPA preferred

Job description

SHANGRI-LA BUSINESS SOLUTIONS AND SERVICES INC.

A shared services company that services the Shangri-La PhilippineProperties:

• Makati Shangri-La, Manila

• Shangri-La at the Fort, Manila

• Edsa Shangri-La, Manila

• Shangri-LaBoracay

• Shangri-LaMactan, Cebu

We are hiring for a Service Associate – Finance (Accounts Receivable).

As a Service Associate – Finance (Accounts Receivable), we rely on you to:

• Assist Service Leader Accounts Receivable.
• Handle all guests' billing issues and disputes.
• Prepare account billing with required supporting documentation.
• Monitor customer account details for non-payments and delayed payments.
• Reconcile accounts and communicates with customers.
• Handles credit card reconciliations and other electronic payments.
• Assist in month end closing of Accounts Receivable.
• Prepares Balance Sheet Analysis and Reconciliation to all AR accounts.
• Maintain and file document properly.

We are looking for someone who:

• Is a degree holder of Accounting and preferably a CPA.
• Has good organizational skills.
• Communicates and writes with fluency in English (as well as the local language).
• Preferably has experience working in a finance department of a 5 star luxury international hotel.
• Is a critical thinker and a problem-solver.
• Able to communicate with customers effectively and professionally.