Service Associate - Finance (Accounts Receivable)

Shangri-La Group; Metro Manila; On-site; PHP 391,000 - 670,000; Full time

Job summary

SHANGRI-LA BUSINESS SOLUTIONS AND SERVICES INC. is hiring a Service Associate – Finance (Accounts Receivable) in the Philippines.

The role focuses on assisting AR, resolving guest billing issues, preparing invoices with supporting documents, and monitoring non-payments. The ideal candidate holds an accounting degree (CPA preferred), has strong organizational and communication skills in English and the local language, and experience in a finance department of a luxury international hotel is

Qualifications

• Accounting degree required; CPA preferred.
• Strong organizational skills and attention to detail.
• Excellent written and spoken English (local language also).
• Experience in a finance department of a luxury hotel is a plus.
• Analytical thinker and problem-solver.

Responsibilities

• Assist Service Leader Accounts Receivable.
• Handle guests' billing issues and disputes.
• Prepare account billing with supporting documentation.
• Monitor customer account details for non-payments and delays.
• Reconcile accounts and communicate with customers.
• Handle credit card reconciliations and other electronic payments.
• Assist in month end closing of Accounts Receivable.
• Prepare Balance Sheet Analysis and reconciliation to AR accounts.
• Maintain and file documents properly.

Skills

Accounting knowledge

Organizational skills

Fluency in English

Problem-solving

Education

Accounting degree

CPA preferred

Job description

SHANGRI-LA BUSINESS SOLUTIONS AND SERVICES INC.
A shared services company that services the Shangri-La Philippine Properties:

• Makati Shangri-La, Manila
• Shangri-La at the Fort, Manila
• Edsa Shangri-La, Manila
• Shangri-La Boracay
• Shangri-La Mactan, Cebu

We are hiring for a Service Associate – Finance (Accounts Receivable).
As a Service Associate – Finance (Accounts Receivable) , we rely on you to:

• Assist Service Leader Accounts Receivable.
• Handle all guests' billing issues and disputes.
• Prepare account billing with required supporting documentation.
• Monitor customer account details for non-payments and delayed payments.
• Reconcile accounts and communicates with customers.
• Handles credit card reconciliations and other electronic payments.
• Assist in month end closing of Accounts Receivable.
• Prepares Balance Sheet Analysis and Reconciliation to all AR accounts.
• Maintain and file document properly.

We Are Looking For Someone Who.

• Is a degree holder of Accounting and preferably a CPA.
• Has good organizational skills.
• Communicates and writes with fluency in English (as well as the local language).
• Preferably has experience working in a finance department of a 5 star luxury international hotel.
• Is a critical thinker and a problem-solver.
• Able to communicate with customers effectively and professionally.