AR Finance Associate — Guest Billing & Collections

Shangri-La Group; Metro Manila; On-site; PHP 391,000 - 670,000; Full time

Job summary

SHANGRI-LA BUSINESS SOLUTIONS AND SERVICES INC. is hiring a Service Associate – Finance (Accounts Receivable) in the Philippines.

The role focuses on assisting AR, resolving guest billing issues, preparing invoices with supporting documents, and monitoring non-payments. The ideal candidate holds an accounting degree (CPA preferred), has strong organizational and communication skills in English and the local language, and experience in a finance department of a luxury international hotel is

Qualifications

• Accounting degree required; CPA preferred.
• Strong organizational skills and attention to detail.
• Excellent written and spoken English (local language also).
• Experience in a finance department of a luxury hotel is a plus.
• Analytical thinker and problem-solver.

Responsibilities

• Assist Service Leader Accounts Receivable.
• Handle guests' billing issues and disputes.
• Prepare account billing with supporting documentation.
• Monitor customer account details for non-payments and delays.
• Reconcile accounts and communicate with customers.
• Handle credit card reconciliations and other electronic payments.
• Assist in month end closing of Accounts Receivable.
• Prepare Balance Sheet Analysis and reconciliation to AR accounts.
• Maintain and file documents properly.

Skills

Accounting knowledge

Organizational skills

Fluency in English

Problem-solving

Education

Accounting degree

CPA preferred

Job description

SHANGRI-LA BUSINESS SOLUTIONS AND SERVICES INC. is hiring a Service Associate – Finance (Accounts Receivable) in the Philippines.

The role focuses on assisting AR, resolving guest billing issues, preparing invoices with supporting documents, and monitoring non-payments. The ideal candidate holds an accounting degree (CPA preferred), has strong organizational and communication skills in English and the local language, and experience in a finance department of a luxury international hotel is