Service Associate - Bank Teller (Start ASAP)

Uc Bcf; Philippines; On-site; PHP 240,000 - 320,000; Full time

Job summary

Uc Bcf in the Philippines seeks a customer-focused professional to join our Business Centre. You will ensure service standards, support process improvements, implement new systems accurately, and engage clients with excellent service and experience.

Fresh graduates are welcome. A 4-year degree is required. The role rewards diligence, effective time management, empathy, and the ability to handle complexity and make sound decisions in a fast-paced environment.

Qualifications

• A graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• Capable of dealing with complexity, efficient in decision-making, diligent, and practices effective time management.

Responsibilities

• Ensure efficiency in line with the Business Centre's Service Standards (e.g., standard line wait, service time, error-free processing).
• Support process improvements and technology implementations across branch systems and apply them per policies and procedures.
• Engage the Business Centre's clients and provide excellent customer service and experience.
• Work systematically to keep up with the administrative functions delegated to you.

Skills

Customer service

Empathy

Time management

Decision-making

Security awareness

Education

4-year degree

Job description

If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!

How You Will Contribute:

• Able to ensure efficiency on par with the Business Centre's Service Standards (e.g., standard line wait, service time within acceptable turnaround time, error-free processing of transactions, etc.).
• Can support various process improvements and technology implementations on all systems being used in the branch and implement them accurately in line with the prescribed policies and procedures of the bank.
• Capable of engaging the business centre's clients and offering excellent customer service and experience.
• Works in a systematic manner to keep up with the administrative functions delegated to him/her.

What Will Make You Successful:

• A graduate of any 4-year course. Fresh graduates are welcome to apply. An individual who is capable of dealing with complexity, efficient in decision-making, diligent, and practices effective time management in his/her work.
• Has controlling and monitoring skills and a sense of security awareness.
• Empathic and can easily engage with people. Highly compassionate and committed to the organisation, people- and service-oriented, and concerned about order, quality, and accuracy.