Service Associate (Bank Teller)

RCBC; Pasay; In loco; PHP 167.000 - 279.000; Tempo pieno

Descrizione del lavoro

RCBC is seeking an entry-level Bank Teller to provide competent, timely over-the-counter services in the Business Center. You will ensure compliance with BSP/AML rules and bank policies, identify risks, and support branch objectives through excellent customer service.

Willing to be assigned to multiple locations: Katipunan, Visayas Ave., Diliman, Anonas, Timog Ave., Aurora Blvd. The ideal candidate is a graduate of any 4-year course, fresh graduates welcome, able to handle complexity, make

Competenze

• Fresh graduates welcome to apply; 4-year degree required.
• Ability to handle multiple tasks and maintain accuracy.
• Strong customer service orientation and communication skills.
• Demonstrated empathy and ability to engage with clients.
• Willing to be assigned to multiple locations as needed.

Mansioni

• Provide competent, timely over-the-counter services in the Business Center.
• Ensure compliance with BSP/AML rules and bank policies.
• Identify risks and eliminate them by following bank procedures.
• Support branch objectives through excellent customer service delivery.
• Willing to be assigned to Katipunan, Visayas Ave., Diliman, Anonas, Timog Ave., Aurora Blvd.

Conoscenze

Customer service

Empathy

Time management

Attention to detail

Formazione

Bachelor's degree (any 4-year course)

Descrizione del lavoro

• Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
• Ensures compliance with internal policies, Banko Sentral ng Pilipinas (BSP) / Anti-Money Laundering Act (AMLA) regulations and other external regulatory rules.
• Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures.
• Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
• Willing to be assigned in the following locations: KATIPUNAN, VISAYAS AVE., DILIMAN, ANONAS, TIMOG AVE., AURORA BLVD.,

Job Summary

• Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
• Ensures compliance with internal policies, Banko Sentral ng Pilipinas (BSP) / Anti-Money Laundering Act (AMLA) regulations and other external regulatory rules.
• Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures.
• Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch.
• Willing to be assigned in the following locations: KATIPUNAN, VISAYAS AVE., DILIMAN, ANONAS, TIMOG AVE., AURORA BLVD.,

How will you contribute?

• Able to ensure efficiency on par with the Business Center's Service Standards (e.g., standard line wait, service time within acceptable turn around time, error-free processing of transactions, etc.).
• Can support in various process improvement and technology implementation on all systems being used in the branch and implements accurately in line with the prescribed policies and procedures of the bank.
• Capable in engaging to the business center's clients and offer an excellent customer service and experience.
• Works in a systematic manner to keep up with administrative functions delegated to him/her.

What will make you successful?

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• An individual who is capable to deal with complexity, efficient in decision-making, diligent, and practices effective time management in his/her work.
• Has controlling and monitoring skills and has a sense of security awareness.
• Empathic and can easily engage with people.
• Highly compassionate and is committed to the organization, people and service oriented, and has concern for order, quality, and accuracy.