Senior Workplace Experience Leader — Facilities & Safety

Hammerjack Pty Ltd; Philippines; On-site; PHP 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Incentive leaves

HMO & life cover

Career growth

Office amenities

Work-life balance

On-site hub

Job summary

TOA Global is seeking a Senior Workplace Experience Manager to lead operations, facilities, and safety across assigned properties in Clark, Pampanga. You will oversee administrative, engineering, and maintenance functions, drive compliance, and foster a world-class environment for employees and guests.

This onsite leadership role requires 7+ years in facilities or hospitality operations, strong OSH knowledge, and proven team development.

Qualifications

• Minimum 7 years of leadership experience in facilities, hospitality, or premium operations.
• Strong track record in managing large operational teams and projects.
• Expertise in OSH regulations, budgeting, and regulatory reporting.

Responsibilities

• Drive operational consistency and facility standards across properties.
• Lead OSH programs, emergency response, and regulatory compliance.
• Manage budgets, vendor contracts, and cost optimization.
• Direct and mentor local teams to high performance.
• Serve as escalation point for incidents and crises.
• Monitor KPIs to hit SLAs, CSAT, and service quality targets.

Skills

Leadership

People Management

OSH Compliance

Regulatory Relationships

Project Management

Facilities Management

Communication

Tools

Building Management Systems

Job description

TOA Global is seeking a Senior Workplace Experience Manager to lead operations, facilities, and safety across assigned properties in Clark, Pampanga. You will oversee administrative, engineering, and maintenance functions, drive compliance, and foster a world-class environment for employees and guests.

This onsite leadership role requires 7+ years in facilities or hospitality operations, strong OSH knowledge, and proven team development.