Senior Workflows Tech Support & Cloud Expert

London Stock Exchange Group; Taguig; On-site; PHP 1,200,000 - 2,100,000; Full time

Job summary

London Stock Exchange Group is seeking a Sr. Technical Specialist to deliver expert technical support for workflows, installations, and cloud environments. You will troubleshoot complex issues, mentor junior staff, and drive project work across a global client base.

Ideal candidates bring strong networking, Windows OS, and cloud computing skills, along with a proactive, data-driven approach to service delivery and knowledge sharing within a matrix organization.

Qualifications

• Deep knowledge of networking, Windows operating system, cloud computing.
• Ability to guide and mentor junior team members.
• Experience in technical support and complex installations or migrations.

Responsibilities

• Provide advanced technical customer service and guidance on workflows.
• Lead technical projects and initiatives within the support team.
• Perform remote break-fix activities and on-site escalations when required.

Skills

Networking

Windows OS

Cloud Computing

Mentoring

Project Management

Data Analysis

Communication

Problem Solving

Job description

London Stock Exchange Group is seeking a Sr. Technical Specialist to deliver expert technical support for workflows, installations, and cloud environments. You will troubleshoot complex issues, mentor junior staff, and drive project work across a global client base.

Ideal candidates bring strong networking, Windows OS, and cloud computing skills, along with a proactive, data-driven approach to service delivery and knowledge sharing within a matrix organization.