Senior Training Manager

VXI Global Solutions; Davao City; On-site; PHP 420,000 - 660,000; Full time

Job summary

VXI Global Solutions is seeking a Training Manager in Davao to lead and develop the training team across healthcare programs. You will steer initiatives, manage timelines, and coordinate with clients to deliver effective training outcomes.

The role requires 2–3 years of managerial training experience, a relevant bachelor’s degree, and the ability to work in Davao. You will report to the Training Department and drive strategic program improvements.

Qualifications

• 2–3 years of managerial experience in healthcare training
• Bachelor’s/College degree in Education, Communications, Psychology, Behavioral Science, HR Management
• Must be able to work in Davao

Responsibilities

• Serve as the first managerial line for training initiatives and develop the training team
• Oversee training programs to meet individual, operational and client needs
• Assist in strategic planning and fiscal management of the department
• Coordinate training needs with clients and implement necessary programs
• Update and send training reports to clients on progress and audit results
• Lead ramp/capacity planning, headcount, logistics and billable hours for training
• Initiate calibration sessions with clients to ensure consistent performance standards
• Develop long-term training strategy and process improvements
• Execute tactical decisions based on training data and class attrition
• Collaborate with Operations, HR, and Client Relations to achieve learning goals
• Manage and develop the team through coaching and evaluations
• Conduct department meetings and enforce discipline as required

Skills

People management

Leadership

Communication

Education

Bachelor's degree in Education

Bachelor's degree in Communications

Bachelor's degree in Psychology

Bachelor's degree in Behavioral Science

HR Management degree

Job description

Job Description:

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Essential Duties and Responsibilities:

• The Training Manager serves as the first managerial line of decision-making covering all related training initiatives, activities and deliverables as well as the management and development of the team for the specific programs
• Oversees the activities of the Training department in delivering programs and initiatives that are responsive to individual, operational and client needs
• Assist in the strategic planning and fiscal management of the department
• Receives Training needs instruction from client, communicates the need to the department/s concerned, and directs the implementation of necessary programs
• Updates and sends Training reports to client, covering training progress, evaluation and audit results, as well as other training details
• Spearhead Training ramp/capacity plans and implementation of related training activities by managing training timelines, nesting and OJT requirements, training headcount, logistics, billable hours and associated company and client-specific deliverables
• Initiates calibration sessions with the clients to ensure consistency in the implementation of performance standards
• Develops long-term strategy and process improvement initiatives impacting Training through constant reviews and needs analysis
• Execute tactical decisions and action plans based on pass-fail thresholds, training funnel data, class attrition, trainer throughput, production-related performance correlations with training. Plans for continuation training via needs assessment and feedback from operations and other support departments
• Liaise with other departments e.g. Operations, Human Resources and Client Relations in ensuring achievement of learning and training goals for the campaign through meaningful calibrations, huddles and meetings
• Manage and develop team for the assigned program(s) through classroom assessments, certification, coaching and structured consultations
• Evaluates the performance of staff according to their respective schedules; maintains objectivity in the rating process by ensuring that ratings are supported by pertinent documents; discusses the rating with the employee for a better understanding of their performance
• Conducts departmental meetings to keep the team updated on current issues, new incidents encountered on each training class, and client or project updates on a regular basis
• Enforces discipline among staff; documents infractions of company rules by accomplishing an Incident Report (IR) Form, as necessary; submits the IR form to the Human Resources Department (HRD) for processing

Education & Experience:

• Has at least 2-3 years of managerial experience for training in HealthCare programs
• Bachelor’s / College Degree in Education, Communications, Psychology, Behavioral Science, HR Management
• Must be able to work in Davao

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Requirements: