Senior Trading Operations Lead - Risk & Process Improvement

Next Frontier Capital; Metro Manila; On-site; PHP 1,000,000 - 2,000,000; Full time

Job summary

JPMorganChase in Metro Manila seeks a Trading Services Senior Associate to own complex trade operations, focusing on exception resolution and strong control discipline. You will lead investigations, document root cause, and drive preventive actions while mentoring junior staff and providing escalation support to ensure consistent outcomes.

Responsibilities include managing daily health of coverage, updating stakeholders, and reducing manual effort through process improvements, with hands-on

Qualifications

• Bachelor’s degree in Finance, Business, or a related field.
• 8 years of relevant experience in trade operations or a closely related operations function.
• Advanced understanding of equity and ETF operations, including key drivers of corporate actions and reconciliations.
• Demonstrated ability to lead complex exception investigations, including structured root-cause analysis and preventive action planning.
• Strong control discipline, including documentation practices that support audit readiness.
• Strong critical thinking with a practical, risk-aware approach to reducing manual effort and improving outcomes.
• Confident stakeholder management and communication skills, including the ability to stay effective under pressure.
• Hands-on experience with Python-based automation for data processing, reconciliations, and reporting, including strong debugging skills to identify root cause and ensure stable results.

Responsibilities

• Own daily operational health for assigned coverage, including exception aging, settlement quality, and control checkpoints.
• Lead investigations for high-impact and complex exceptions, ensuring timely resolution and clear stakeholder updates.
• Document root cause, corrective actions, and preventive actions in a clear and audit-ready manner.
• Strengthen procedures and controls by identifying gaps, updating documentation, and improving control discipline.
• Drive process improvements to reduce operational risk, rework, and manual effort.
• Support daily operational activities (for example: reconciliations sign-offs, backlog clearance, and reporting support) as required.
• Support incident and problem management for operational issues, including appropriate escalation and follow-through to closure.
• Coach and mentor junior team members to raise quality, consistency, and ownership.

Skills

Root-cause analysis

Stakeholder management

Python automation

Audit readiness

Problem solving

Communication skills

Education

Bachelor’s degree in Finance/Business

Master’s degree (preferred)

Tools

Python

Job description

JPMorganChase in Metro Manila seeks a Trading Services Senior Associate to own complex trade operations, focusing on exception resolution and strong control discipline. You will lead investigations, document root cause, and drive preventive actions while mentoring junior staff and providing escalation support to ensure consistent outcomes.

Responsibilities include managing daily health of coverage, updating stakeholders, and reducing manual effort through process improvements, with hands-on