Trading Operations Associate: Settlement & Process Improvement

JPMorganChase; Metro Manila; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

JPMorganChase in the Philippines seeks a Trading Services Associate to support accurate, timely trade processing across the lifecycle. You will perform reconciliations, investigate discrepancies, and help ensure trades move through confirmation and settlement with proper controls.

The role partners with US-based trading teams and internal groups to resolve inquiries, reduce operational risk, and drive process improvements.

Qualifications

• Bachelor’s degree in Finance, Business, or a related field.
• 5 years of experience in trade operations, trade support, settlements, or a related financial services function
• Experience using trade capture, confirmation, and settlement platforms and/or reconciliation tools
• Proficiency with Microsoft Excel, Outlook, and PowerPoint
• Ability to communicate clearly and professionally in written and verbal formats
• Ability to manage multiple priorities with attention to detail and follow-through
• Ability to collaborate effectively with cross-functional partners (for example, trading, compliance, operations, and technology)
• Preferred: Master’s degree in Finance, Business Administration, or a related field
• Preferred: Experience supporting trade operations for equities and ETFs
• Preferred: SQL and/or Python for automation, reporting, or data management
• Knowledge of financial markets and end-to-end trade lifecycle
• Demonstrated problem-solving skills to identify root causes and propose practical solutions
• Experience managing stakeholders globally across time zones and cultures
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains

Responsibilities

• Perform daily reconciliations of trades, positions, and cash balances to help ensure accuracy and completeness
• Investigate breaks and discrepancies, document findings, and drive timely resolution
• Support accurate and timely trade processing, confirmation, and settlement activities
• Monitor trade flows and follow up on exceptions through to closure
• Maintain operational controls and complete required checks in line with procedures
• Escalate operational risks, issues, and time-sensitive breaks to appropriate stakeholders
• Partner with technology teams to support enhancements and issue resolution for trade processing tools
• Communicate clearly with internal teams and external counterparties to resolve trade-related inquiries
• Support trading and compliance partners with operational information, status updates, and follow-ups
• Contribute to process improvement opportunities to increase efficiency and reduce recurring breaks

Skills

Trade operations

Discrepancy investigation

Cross-functional collaboration

Microsoft Excel

Communication skills

Attention to detail

Education

Bachelor’s degree in Finance, Business, or a related field

Tools

Trade capture platforms

Reconciliation tools

Job description

JPMorganChase in the Philippines seeks a Trading Services Associate to support accurate, timely trade processing across the lifecycle. You will perform reconciliations, investigate discrepancies, and help ensure trades move through confirmation and settlement with proper controls.

The role partners with US-based trading teams and internal groups to resolve inquiries, reduce operational risk, and drive process improvements.