Senior Technical Support Engineer – Complex Systems
Avid Technology
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Job summary
Avid Technology in Manila is seeking a technically skilled support professional to diagnose, troubleshoot, and resolve complex computer systems and software issues for customers and field engineers.
You will respond when standard processes fail, report bugs to design and engineering teams, and may train customers during installations. Avid values passion, collaboration, and a customer-focused mindset in a fast-growing environment.
Job description
Avid Technology in Manila is seeking a technically skilled support professional to diagnose, troubleshoot, and resolve complex computer systems and software issues for customers and field engineers.
You will respond when standard processes fail, report bugs to design and engineering teams, and may train customers during installations. Avid values passion, collaboration, and a customer-focused mindset in a fast-growing environment.
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