Senior Technical Account Manager, Microsegmentation

Akamai Technologies; Mexico; On-site; PHP 5,625,000 - 9,375,000; Full time

Job summary

Akamai Technologies is seeking a Technical Account Manager to serve as the primary technical contact for Zero Trust solutions, helping customers maximize value.

You will design customer journeys, assess deployments, provide recommendations, and collaborate with teams to enable on-premises and cloud deployments. Strong English and cybersecurity background required.

Join Akamai's team and enable customers to secure and scale their digital experiences with Akamai's leading Zero Trust offerings.

Qualifications

• Minimum 5+ years of experience in a relevant field.
• Bachelor's degree in Computer Science or Electrical Engineering.
• Technical background with practical cybersecurity experience.
• Strong English written and spoken communication.
• Ability to build trusted customer relationships as a technical contact.

Responsibilities

• Be customer's main technical contact and trusted advisor for Akamai's Zero Trust solutions.
• Design a journey with the customer and assist in achieving milestones.
• Identify requirements and provide technical recommendations through introduction of new features, products and services.
• Assess deployment regularly to identify gaps and provide best-practice / optimization recommendations.
• Support integration requirements between Akamai Zero Trust solutions and other 3rd party solutions.
• Providing technical training to the customer's team on the use and maintenance of the implemented Akamai products.

Skills

Cybersecurity basics

Customer-facing communication

Cloud/Zero Trust concepts

Education

Bachelor's degree in Computer Science or Electrical Engineering

Job description

Are you excited by the prospect of working with innovative cloud and security solutions? Would you like the opportunity to work in a high-impact role responsible for customer growth? Join our Akamai Zero Trust Team! The Technical Account Manager (TAM) goal is to ensure that our customers' organization is fully leveraging. Partner with the best Ensure our customer's organization is fully leveraging using our state-of-art Zero Trust solutions!

As a Technical Account Manager, you will be responsible for:

• Being customer's main technical contact and acting as a trusted advisor for Akamai's Zero Trust solutions.
• Designing a journey with customer and provide assistance to help them on achieving planned milestones.
• Identifying and analyzing customer's requirements and providing technical recommendations through introduction of new features, products and services.
• Assessing the deployment on a regular basis to identify gaps and provide best-practice / optimization recommendations.
• Supporting integration requirements between Akamai Zero Trust solutions and other 3rd party solutions.
• Providing technical training to the customer's team on the use and maintenance of the implemented Akamai products.

To be successful in this role you will:

• 5+ years of experience and a Bachelor's in Computer Science or electrical engineering
• Possess technical background and practical experience in cybersecurity
• Build trusted relationships as the primary technical contact, ensuring customer success with Akamai Zero Trust solutions
• Deliver expert advice on infrastructure design and optimization in on-premises and cloud services while developing strategies leveraging Akamai's Products
• Demonstrate exceptional ability to analyze and resolve problems effectively.
• Have advanced proficiency in English, with full fluency in both written and spoken communication

About us

At Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone. Our focus is simple: Cloud and Edge: Running apps closer to users for instant performance. Security : Neutralizing threats before they ever reach your data. Content Delivery : Scaling the world's biggest moments without a glitch. AI : Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform. At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai:

We support your health, well-being, finances, and life beyond work. See our benefits. FlexBase adapts to your job's needs Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both. Connect with us on social and see what life at Akamai is like!

Originally posted on Himalayas