Engineer the Infrastructure Behind Global Business Success
Take your systems engineering expertise further with a career that supports global operations. As a Senior Systems Engineer, you'll design, optimize, and secure enterprise IT infrastructure that keeps international teams connected and productive. With Emapta, strengthen your technical leadership, work with advanced cloud and hybrid technologies, and build a long-term career alongside top 1% talent.
Job Overview
- Employment Type: Full-time
- Shift: Day Shift | Weekends Off
- Work Setup: Hybrid (2 days onsite per week) | PNB Building, Makati
Exciting Perks Await!
- Competitive salary package
- Day Shift Schedule
- Hybrid work arrangement
- HMO coverage with one free dependent upon regularization
- Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
- Fixed weekends off
- Salary Advance Program through our banking partner (eligibility and approval are subject to bank assessment; available to account holders with a minimum of 6 months of company tenure)
- Unlimited upskilling through Emapta Academy courses (Learn more: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms in Ortigas and Makati, with a complimentary physical fitness trainer
- Exclusive Emapta Lifestyle perks, including hotel and restaurant discounts and more
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- A total of 20 annual leave credits to use at your discretion, including 5 credits convertible to cash
- Fun employee engagement activities
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
Education
- Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related technical field
- Relevant technical certifications in Microsoft, Azure, AWS, VMware, Cisco, Linux, or other enterprise infrastructure technologies are an advantage
Experience
- More than 4-5 years of relevant experience in systems engineering, infrastructure engineering, systems administration, or a related technical discipline
- At least 2-3 years of demonstrated experience in designing, implementing, troubleshooting, and optimizing complex enterprise systems and infrastructure
Knowledge and Skills
- Advanced knowledge of enterprise systems architecture, infrastructure design, and systems integration
- Strong expertise in Windows and/or Linux environments, virtualization, storage, networking, directory services, and identity management
- Strong knowledge of cloud and hybrid infrastructure technologies, including Microsoft Azure, AWS, or equivalent platforms
- Advanced understanding of high availability, disaster recovery, capacity planning, scalability, performance optimization, and system reliability
- Excellent troubleshooting, root cause analysis, and problem-solving skills for complex technical issues
- Strong knowledge of system monitoring, automation, configuration management, patch management, and infrastructure lifecycle management
- Proficiency in scripting and automation using PowerShell, Python, Bash, or equivalent technologies
- Strong understanding of infrastructure security, system hardening, access controls, vulnerability management, and security best practices
- Ability to assess technical requirements, evaluate technology options, and develop scalable, secure, and sustainable infrastructure solutions
Your Daily Tasks
Systems & Infrastructure Management
- Administer, maintain, and optimize Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and other core infrastructure services to ensure system reliability, availability, and performance
- Manage Linux-based systems, including system administration, routine maintenance, security hardening, performance optimization, and complex issue resolution
- Design, implement, and maintain hybrid cloud infrastructure across Microsoft Azure and/or AWS to ensure scalability, resilience, and operational efficiency
- Manage and optimize identity and access management solutions, including conditional access, multi-factor authentication (MFA), and security configurations in accordance with established standards
- Oversee endpoint deployment, system health, patch management, and compliance through ConnectWise Automate or other remote management and monitoring (RMM) tools
- Administer and optimize virtualization platforms, including VMware, Hyper-V, and Proxmox, to ensure efficient resource utilization, system availability, and platform stability
- Collaborate with Network Engineering teams to resolve connectivity issues and support firewall configurations, VPN access, and network infrastructure requirements through advanced knowledge of TCP/IP, DNS, and network protocols
- Monitor infrastructure performance, capacity, and system health to identify potential risks and implement preventive measures that minimize outages and service disruptions
Automation & Engineering Excellence
- Develop, maintain, and optimize automation scripts using PowerShell, Python, or Bash to streamline system administration, reduce manual tasks, and improve operational consistency
- Design and implement standardized system builds, configuration scripts, and deployment frameworks to improve repeatability, efficiency, and infrastructure consistency
- Identify and implement technical improvements to strengthen infrastructure reliability, scalability, security, and maintainability
- Evaluate infrastructure processes and recommend automation opportunities, tool enhancements, and technical solutions to improve service delivery and operational efficiency
- Provide technical guidance and mentorship to team members on automation, scripting, infrastructure engineering practices, and efficient operational workflows
Security & Compliance
- Implement and maintain security controls and best practices across server, endpoint, virtualization, and cloud environments in accordance with organizational security requirements
- Coordinate vulnerability remediation, access control reviews, patch management, and compliance activities to maintain secure and audit-ready infrastructure environments
- Investigate security incidents and system events, support incident response activities, and conduct root cause analysis to identify underlying issues and prevent recurrence
- Assess infrastructure configurations, identify security vulnerabilities, and recommend and implement corrective actions to strengthen the organization's technology environment
Troubleshooting & Service Delivery
- Serve as a senior technical escalation point for complex infrastructure, operating system, virtualization, and cloud-related incidents that require advanced technical investigation
- Diagnose complex issues across operating systems, network connectivity, virtualization platforms, identity services, and cloud infrastructure to identify root causes and implement sustainable solutions
- Collaborate with Service Desk, Network Engineering, DevOps, and Security teams to resolve cross-functional technical issues and minimize service disruptions
- Analyze recurring incidents and infrastructure performance issues to recommend preventive measures and long-term solutions that improve service reliability
- Support service delivery improvements through structured diagnostic methodologies, technical expertise, and established operational standards
Documentation & Collaboration
- Develop, maintain, and improve technical documentation, infrastructure standards, system configurations, knowledge articles, and standard operating procedures
- Translate complex technical issues and proposed solutions into clear, actionable information for technical teams and non-technical stakeholders
- Provide technical guidance to junior engineers and support teams on infrastructure administration, diagnostic techniques, and operational best practices
- Facilitate knowledge-sharing sessions and document technical resolutions, lessons learned, and repeatable solutions to strengthen team expertise and operational consistency
- Collaborate with relevant stakeholders to align infrastructure solutions with operational requirements, security standards, and business objectives
Technical Leadership & Mentorship
- Serve as a technical subject matter expert in systems engineering and provide advanced guidance on infrastructure architecture, configuration standards, diagnostic methodologies, and automation practices
- Guide and mentor engineers in resolving complex technical issues, applying engineering standards, and developing their technical capabilities
- Lead technical knowledge-sharing initiatives and contribute to the continuous development of team competencies and infrastructure operational maturity
- Recommend and implement improvements to engineering processes, infrastructure tools, monitoring practices, and operational workflows
- Contribute technical insights and recommendations to infrastructure planning, technology evaluations, and continuous improvement initiatives to support scalable and sustainable systems operations
Other Responsibilities
- Perform additional administrative or non-administrative duties as assigned by authorized company representatives through written instructions or verbal directives
Join Emapta, recognized as one of HR Asia's Best Companies to Work For in Asia 2026 for the fifth year in a row and winner of Inspiring Workplaces Australasia 2026. With a 50/50 gender ratio and a culture rooted in care and empathy, you'll feel valued from day one. We're committed to growing talent and setting you up for success.
Be part of a team that showcases Filipino excellence to the world. With over 30 offices across 11 countries and 1,200+ clients, you'll create real impact every day-whether you work from home or on-site. Our 100% virtual recruitment process makes it easy to get started.
At Emapta, you're not just joining a company-you're becoming part of a thriving community of 13,000+ professionals growing careers with purpose. And behind every partnership we build is a deep respect for people and the impact they make.
"We place integrity at the heart of everything we do and truly value the human experience. That's why, for clients, it's a profound and transformational process that gives them the opportunity to achieve the business growth they desire."
Tim Vorbach, CEO
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