Senior Systems Engineer

New Era Technology PH; Manila; Remoto; PHP 1.200.000 - 2.000.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and Wellness Reimbursement

Sunlife Group Insurance

Salary Loans

Government contributions

Loan payment assistance

13th month pay

Night differential pay

Holiday pay

Mandated leaves

Work equipment provided

Descrizione del lavoro

New Era Technology, LLC. is seeking a Senior Systems Engineer in the Philippines to design, implement, support, and optimize technology solutions across client environments.

You will act as a technical expert, escalation point, and contributor to project delivery, solution design, and continuous improvement initiatives. You will provide remote support, install and repair hardware, troubleshoot issues, gather requirements, develop designs, monitor systems, and mentor junior staff.

Competenze

• 7+ years in systems engineering with complex solution delivery.
• Strong problem solving, teamwork and leadership abilities.
• Experience with network, OS, and security concepts.

Mansioni

• Provide remote support and maintain client systems.
• Install, configure, upgrade, and repair hardware/equipment.
• Troubleshoot and resolve hardware, network, and system issues.
• Gather requirements and recommend suitable technologies.
• Develop technical designs and documentation.
• Monitor systems, logs, and manage incidents.
• Work with vendors and ensure compliance with standards.
• Support projects, solution design, and infrastructure planning.
• Provide pre-sales input (quotes, proposals).
• Mentor juniors; act as escalation point and SME.
• Maintain documentation, automate processes, and improve systems.

Conoscenze

Problem-solving

Communication

Teamwork

Leadership

Remote support

Formazione

Bachelor's degree in Computer Science or Engineering

Strumenti

Networking TCP/IP

DNS

DHCP

VLANs

BGP/OSPF

VRRP

SD-WAN

Linux

Windows Server & AD

PowerShell / Python

Descrizione del lavoro

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

What is the role

This Senior Systems Engineer will design, implement, support, and optimize technology solutions across client environments, while acting as a technical expert, escalation point, and key contributor to project delivery, solution design, and continuous improvement initiatives.

The following include but may not be limited to the responsibilities of the Senior Systems Engineer:

• Provide remote support and maintain client systems
• Install, configure, upgrade, and repair hardware/equipment
• Troubleshoot and resolve hardware, network, and system issues
• Gather requirements and recommend suitable technologies
• Develop technical designs and documentation
• Monitor systems, logs, and manage incidents
• Work with vendors and ensure compliance with standards
• Support projects, solution design, and infrastructure planning
• Provide pre-sales technical input (quotes, proposals)
• Act as escalation point and technical SME; mentor juniors
• Maintain documentation, automate processes, and improve systems
• Keep skills updated and accurately track daily activities

Work Set-up / Work Schedule

• Remote
• 8:30am - 5:00pm AEST

Who we are looking for

Successful candidate must possess:

• Must have 7+ years of experience in systems engineering
• Must have experience in system architecture, including complex solution design and delivery
• Strong problem-solving, communication, teamwork, and leadership skills
• Hands-on experience with:
• Networking: TCP/IP, DNS, DHCP, VLANs, BGP, OSPF, VRRP, SD-WAN
• Operating Systems & Services: Linux, Windows Server; Active Directory (AD), Group Policy, DNS, Exchange, Microsoft 365
• Security: Firewalls, VPNs, identity management
• Automation: PowerShell, Python
• Bachelor’s degree in computer science, Engineering, or a related field

What we offer

• Health and Wellness Reimbursement Benefits
• Sunlife Group Insurance
• Company Salary Loans
• Government contributions
• Assistance with government loan payments
• 13th month pay
• Night differentials pay
• Holiday pay (for hours worked on holidays)
• Mandated Leaves
• Work equipment provided

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