Infrastructure Engineer (Bridge Coordinator) 5 days ago

Sentinel Capital Partners; Manila; Remote; PHP 600,000 - 900,000; Full time

Benefits offered by this job

HMO day1

Wellness reimbursement

Sunlife Insurance

13th month pay

Night diff pay

Holiday pay

Gov't contributions

Loan assistance

Job summary

New Era Technology is seeking a Project Coordinator to manage planning, scheduling, and coordination of client installations, including software, hardware, and migrations. You will work with engineers, account managers, and external clients to deliver projects on time and within budget.

The role requires IT project coordination experience, strong communication, and the ability to handle multiple projects concurrently.

Qualifications

• Experience in coordinating IT projects across infrastructure technologies.
• Strong customer-facing, communication and organizational skills.
• 2+ years in corporate IT and project coordination; 2+ years in a global support role.

Responsibilities

• Plan, schedule, and coordinate all site and non-site installations.
• Communicate with stakeholders to ensure timely project delivery.
• Allocate skilled staff within time and budget constraints.
• Provide regular status reports and identify risks.
• Maintain accurate data in all systems and reflect schedule changes.

Skills

IT infrastructure

Cable & Wireless

AV systems

PC imaging

ServiceNow

Vendor coordination

Client engagement

Multi-project mgmt

Education

IT degree or cert

Tools

ServiceNow

Job description

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

• If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together


• Orchestrate success—lead timelines, teams, and tasks to deliver projects that make a difference.


• What is the role


• This role is to manage the planning, scheduling and coordination of all client installations including but not limited to software, hardware, server migrations and other projects


• The following include but may not be limited to the responsibilities of the Project Coordinator:


• Planning, scheduling, coordinating and communicating all elements of delivering site and non-site installations and projects to a high level of client satisfaction


• Communicating with all stakeholders including external clients, account managers and engineers to ensure the efficient delivery of projects and installations


• Coordinating and communicating the correct allocation of skilled staff within the time constraints to complete projects within client expectations


• Providing status reports on all active projects including any risks associated with completing projects on time and on budget as part of a regular reporting cycle


• Accurately reflecting engineers service calls in service delivery calendar and effectively communicates client instructions


• Effectively communicate schedule changes to all relevant stakeholders


• Accurately recording relevant data in all systems


• Developing and maintaining effective working relationships with personnel from all departments


• Demonstrating and upholding exceptional safety standards at all times in accordance with any workplace health and safety requirements, to ensure your own safety and the safety of others


• Other duties as required


• Work Set-up / Work Schedule


• Remote


• EST Hours (US)

Who we are looking for Successful candidate must possess:

• Experience with infrastructure technologies: cabling, wireless, A/V systems, end-user devices, and PC imaging


• IT project management background preferred


• 2+ years of experience in corporate IT and project coordination


• 2+ years of technical support in a global setting (preferred)


• Skilled in using ServiceNow or equivalent ticketing platforms


• Experienced in vendor coordination and remote issue resolution


• Strong communication, organizational, and client engagement abilities


• Knowledgeable in project management practices and handling multiple projects


• Detail-driven, proactive, and highly adaptable


• Holds a degree or certification in IT, Computer Science, or a related discipline


• What we offer


• Day 1 HMO + 1 Free dependent


• Health and Wellness Reimbursement Benefits


• Sunlife Group Insurance


• Company Salary Loans


• Government contributions


• Assistance with government loan payments


• 13th month pay


• Night differentials pay


• Holiday pay (for hours worked on holidays)

Mandated Leaves

• Work equipment provided

New Era Technology, LLC., and its subsidiaries (\"New Era\" \"we\", \"us\", or \"our\") in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (\"Solutions\").

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at @neweratech.com .