We are looking for an experienced Senior Systems Administrator to support the administration, maintenance, integration, and enhancement of enterprise security and technology platforms. The role will initially focus on Genetec Security Center, including access control, video surveillance, and security operations systems, while also supporting infrastructure, cybersecurity, system integrations, upgrades, and future technology initiatives. This is an excellent opportunity for a systems professional who enjoys working across infrastructure, security technologies, enterprise applications, and operational technology environments.
Key Responsibilities
- Systems Administration & Operations
- Administer, maintain, and optimize Genetec Security Center and related enterprise systems.
- Monitor system health, performance, availability, storage, licensing, and capacity.
- Perform preventive maintenance, system upgrades, patching, and backup validation.
- Develop recommendations to improve system reliability, security, and performance.
- Technical Support & Incident Management
- Investigate and resolve infrastructure, application, database, network, and integration issues.
- Perform root cause analysis and implement corrective actions.
- Coordinate with vendors, stakeholders, and technical teams to resolve complex incidents.
- Projects & System Enhancements
- Support system implementations, upgrades, migrations, and technology refresh initiatives.
- Assist with onboarding new sites, devices, users, and technology solutions.
- Prepare technical documentation, testing plans, deployment guides, and operational procedures.
- Integration & Security
- Support integrations with enterprise systems, identity management platforms, and business applications.
- Assist with cybersecurity initiatives including vulnerability management, access controls, disaster recovery, and system hardening.
- Ensure systems comply with organizational security and governance standards.
Required Qualifications
- Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Systems, Electronics and Communications Engineering, or a related discipline.
- Minimum five (5) years of progressively responsible experience in planning, implementation, administration, maintenance, integration, and lifecycle management of enterprise ICT systems and infrastructure.
- Minimum of (5) years of hands‑on experience with Genetec Security Center administration, implementation, or support is highly desirable, as it represents the initial technology platform under this engagement.
- Demonstrated experience supporting enterprise platforms including physical security systems, emergency communications, business‑critical applications, or other operational technology solutions.
- Experience managing system implementations, upgrades, migrations, proof‑of‑concept activities, technology evaluations, and operational transition for enterprise ICT systems.
- Experience coordinating with cross‑functional teams, vendors, systems integrators, and business stakeholders throughout the system lifecycle
Technical Knowledge
- Enterprise ICT architecture, systems administration, application lifecycle management, systems integration, infrastructure operations, and technology governance.
- Microsoft Windows Server, Microsoft SQL Server, Active Directory, virtualization, storage, backup and recovery, system monitoring, and enterprise networking.
Experience with one or more of the following technologies is desirable:
- Enterprise security management platforms (including Genetec Security Center).
- Microsoft Windows Server, Microsoft SQL Server, Active Directory, virtualization platforms, backup and recovery solutions, and enterprise monitoring tools.
- Network infrastructure, remote administration tools, endpoint management, cybersecurity solutions, vulnerability management platforms, and ticketing systems.
- Enterprise collaboration, reporting, documentation, and project management tools.
- Physical security systems, visitor management solutions, emergency communications technologies, and other enterprise operational technology platforms.
Certification
Professional certifications relevant to enterprise ICT systems are desirable, including one or more of the following:
- Genetec Technical Certification (preferred for the initial scope of work)
- Microsoft Certified Professional or equivalent
- Cisco, CompTIA Network+, or equivalent networking certification
- Cybersecurity certifications (e.g., Security+, CISSP, CISM, CEH, or equivalent)
- ITIL Foundation or higher
- Project Management Professional (PMP), PRINCE2, Agile, or equivalent project management certification
- Cloud platform certifications (Microsoft Azure, AWS, or Google Cloud) are an advantage.