Senior Specialist Payroll and Benefits

Sagility; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Sagility in Quezon City, Philippines, seeks a Senior Specialist Payroll and Benefits to administer employee benefits and statutory programs, collaborate with benefit providers and government bodies, and address claims and inquiries. The role includes maintaining benefit databases, preparing reports, and ensuring compliance with laws and Sagility policies.

Responsibilities also cover processing deductions, validating invoices, supporting wellness initiatives, and communicating program changes to

Qualifications

• Strong understanding of statutory wages
• Solid knowledge of statutory benefits, procedures and government requirements
• Familiarity with Labor Code and Labor Standards
• Proven ability to manage large data sets and analyze information
• Experience addressing payroll, benefits, timekeeping, and deductions issues
• Ability to handle confidential information with integrity
• Experience liaising with benefit providers and vendors
• Organized with keen attention to detail

Responsibilities

• Administer employee statutory and company benefits and services
• Act as liaison between employees and benefit providers/government bodies
• Assist employees with claims and inquiries on benefits
• Prepare periodic reports for government institutions
• Ensure compliance with compensation and benefits practices by law and by Sagility
• Calculate and validate deductions and payments for benefits
• Maintain and update the Statutory & Company Benefits database
• Validate benefit invoices and billing
• Support wellness programs and benefit enhancements
• Stay updated on government-mandated regulations for benefits and insurance
• Participate in benefit-related programs and launches
• Communicate benefits information to employees about programs and changes
• Respond to payroll/benefits inquiries and resolve disputes
• Escalate and provide timely feedback on C&B concerns
• Prepare job offers for certain levels
• Prepare/monitor retirement benefit and separation pay claims
• Respond to employment verifications
• Provide HR documents and review documentation for benefits claims
• Prepare employment certificates and related documents
• Liaise with payroll banks for new hires’ bank accounts
• Guide on HRIS usage and update employee records
• Support HR and C&B programs (on-site health exams, etc.)
• May handle other compensation- or benefits-related tasks

Skills

Wages knowledge

Benefits guidelines

Labor Code knowledge

Data management

Confidential information handling

Vendor relations

Attention to detail

Timekeeping issue resolution

Education

Bachelor’s degree

Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The incumbent handles the administration of a combination of benefit programs or a complex benefit area.

Job title:

Senior Specialist Payroll and Benefits

Job Description:

Education: Any bachelor’s degree

Experience: 3 years of experience in the related field

Mandatory Skills:

• Strong working knowledge of statutory guidelines on wages.
• Strong working knowledge of statutory benefits guidelines and procedures
• Good working knowledge of Labor Code and Labor Standards.
• Strong data management and analytical skills and keen attention to details.
• Ability to address issues and concerns related to timekeeping and pay.
• Ability to handle confidential information and documents with integrity and care
• Ability to address issues and concerns related to Company Benefits.
• Organized, systematic and has keen eye for details.
• Exhibits ability to maintain relationship with vendors, benefit providers and business partners.

Roles & responsibilities:

• Responsible for the administration of employee statutory and company benefits and services.
• Acts as liaison between employee and benefit provider / government institution.
• Assist employees with claims, questions and issues on benefits.
• Prepare periodic reports and requirements to government institutions.
• Ensure compliance to benefits and compensation practices set forth by law and by the company.
• Calculate and validate the deductions for or payments for company and statutory related benefits.
• Efficiently maintain and update the Statutory & Company Benefits database.
• Validate benefit invoices / billings.
• Design, develop and implement employee wellness programs.
• Research alternate options for benefit packages and benefit-enhancement opportunities.
• Stay up to date on Government-mandated regulations concerning employee benefits and insurance.
• Pro-actively participate in all benefit-related programs such as new program launch, wellness programs and C&B roadshows / orientation.
• Prepare and communicate information to employees about the benefit programs, procedures, changes, or government-mandated updates.
• Communicates information to employees about programs, procedures, changes and updates related to Compensation & Benefits.
• Receives inquiries and helps resolve disputes on all issues and concerns raised regarding payroll, increases, deductions, claims, benefits, etc.
• Follows through on escalations and ensures consistent and prompt feedback to employees on any C&B concerns.
• Conducts job offer for certain job levels.
• Prepares and monitors claims for the company retirement benefit and separation pay.
• Responds to employment verification.
• Provides HR documents such as government forms, bank forms, etc., as requested by employees, and reviews submitted documents and requirements for benefits claims before forwarding to the POC.
• Prepares Certificate of Employment and other pro-forma employee documentation.
• Liaise with payroll bank for bank account opening of new hires and responds to inquiries and escalations on the same.
• Provides guidance on the use of current HRIS, maintains the system as needed, and updates employee records like on personal information changes, employee movements, salary changes, etc.
• Supports HR and C&B-related programs such as new program launch, wellness programs, on-site Annual Physical Examinations, and HR Compensation and Benefits roadshows/orientation.
• May be assigned other compensation- or benefits-related tasks.

Location:

Quezon City, Bridgetowne ZetaPhilippines