Senior Spa & Wellness Operations Leader

Westside Resort; Parañaque; On-site; PHP 1,500,000 - 2,300,000; Full time

Job summary

Westside Resort in Parañaque is seeking a Spa and Wellness Senior Manager to lead operations across spa, salon, barber, wellness, fitness, and recreation facilities. You will deliver exceptional guest experiences, optimize resources, drive revenue, and develop a high-performing team.

The role requires flexibility for rotational shifts, including graveyard hours and weekends, and close collaboration with cross-functional partners to uphold luxury standards and profitability.

Qualifications

• Bachelor's degree in Hotel Management or a relevant discipline.
• Minimum of 5 years' experience in Spa operations as management or equivalent service area at a 5-star hotel.
• Certification as qualified therapist or equivalent professional training (expired is accepted).
• Strong knowledge of spa, wellness, salon, barber, fitness or recreation operations, including guest service, revenue management and resource planning.

Responsibilities

• Lead day‑to‑day operations across the spa, salon, barber and wellness areas, ensuring seamless service delivery and operational excellence.
• Plan and implement strategies to improve productivity, sales, asset utilization and overall departmental performance.
• Develop and enhance treatments, signature services, wellness offerings, retail merchandise and promotional programs.
• Identify and manage suppliers and service partners while maintaining product quality and luxury standards.
• Lead strategic projects, prepare proposals and external communications, and represent the department in meetings, forums and conferences.

Skills

Spa management

Leadership

Guest service

Revenue management

Strategic thinking

Team mentoring

Education

Bachelor's degree in Hotel Management or related discipline

Tools

Spa Management system

Job description

Westside Resort in Parañaque is seeking a Spa and Wellness Senior Manager to lead operations across spa, salon, barber, wellness, fitness, and recreation facilities. You will deliver exceptional guest experiences, optimize resources, drive revenue, and develop a high-performing team.

The role requires flexibility for rotational shifts, including graveyard hours and weekends, and close collaboration with cross-functional partners to uphold luxury standards and profitability.