Guest Laundry Operations Lead

Westside Resort; Parañaque; Presencial; PHP 350.000 - 550.000; Jornada completa

Descripción de la vacante

Westside Resort in Parañaque is seeking a skilled Guest Laundry Manager to lead all production functions of guest laundry operations, from collection to packing, and to align resources for productivity and service excellence.

The role requires a minimum of five years in guest laundry or hospitality services with a strong emphasis on quality, accuracy, and cost control. Leadership and a detail-oriented mindset are essential.

Formación

• Minimum five years in guest laundry, valet, or hospitality operations.
• Proven track record in quality, accuracy and attention to detail.

Responsabilidades

• Manage day-to-day operations of the Guest Laundry location, ensuring quality standards and meeting customer expectations.
• Effectively and efficiently manage workflow of the department.
• Ensure production schedules allow optimal allocation for processing different products.
• Control quality, quantity, cost and efficiency of movement and storage of products/units.
• Operate all department equipment and report malfunctions.
• Process guest requests for laundry, dry-cleaning, and pressing according to specs.
• Handle guest complaints and ensure guest satisfaction according to procedures.
• Manage and control financial resources for optimal utilization.
• Provide leadership and guidance to the Guest Laundry Team.

Conocimientos

Operations management

Team leadership

Quality control

Educación

High School diploma

Descripción del empleo

Westside Resort in Parañaque is seeking a skilled Guest Laundry Manager to lead all production functions of guest laundry operations, from collection to packing, and to align resources for productivity and service excellence.

The role requires a minimum of five years in guest laundry or hospitality services with a strong emphasis on quality, accuracy, and cost control. Leadership and a detail-oriented mindset are essential.