Senior ServiceNow Developer: AI & Intelligent Workflows

Trinity Workforce Solutions Inc; Taguig; On-site; PHP 1,200,000 - 1,500,000; Full time

Job summary

Trinity Workforce Solutions Inc. in the Philippines is seeking a ServiceNow Developer – AI & Intelligent Workflow Automation to design, configure, and develop advanced solutions on the ServiceNow platform with a focus on AI-driven automation, digital workflows, and enterprise service management initiatives.

You will collaborate with architects, consultants, and stakeholders to translate business requirements into scalable, secure, and maintainable ServiceNow solutions leveraging Now Assist,

Qualifications

• 7+ years of ServiceNow development experience.
• Experience with intelligent workflow automation and AI-enabled capabilities.
• CMDB/CSDM implementations and enterprise integrations experience.
• Two certifications preferred: CSA – CSA, CAD – CAD, CIS/data foundation or AI/genAI certs.
• Strong communication and stakeholder collaboration skills.

Responsibilities

• Design, configure, and develop solutions on the ServiceNow platform across enterprise modules and custom apps.
• Implement intelligent workflows using Now Assist, GenAI Skills, AI Agents, AI Search Predictive Intelligence, Flow Designer, and Virtual Agent.
• Develop and maintain scoped applications using ServiceNow Studio.
• Configure workflows, business rules, client scripts, UI policies, script includes, catalogs, and integrations.
• Build AI-powered automation and conversational workflow solutions.
• Translate functional and technical requirements into scalable and efficient solutions.
• Ensure compliance with development best practices, security guidelines, and coding standards.
• Conduct unit testing, debugging, defect resolution, and technical troubleshooting.
• Develop integrations using REST/SOAP APIs, Integration Hub, MID Server, and external systems.
• Support platform upgrades, enhancements, and release management activities.

Skills

ServiceNow

JavaScript

Now Platform

AI/GenAI

REST/SOAP

Tools

ServiceNow Studio

Integration Hub

MID Server

Flow Designer

UI Policies

Business Rules

Job description

Trinity Workforce Solutions Inc. in the Philippines is seeking a ServiceNow Developer – AI & Intelligent Workflow Automation to design, configure, and develop advanced solutions on the ServiceNow platform with a focus on AI-driven automation, digital workflows, and enterprise service management initiatives.

You will collaborate with architects, consultants, and stakeholders to translate business requirements into scalable, secure, and maintainable ServiceNow solutions leveraging Now Assist,