Senior Scheduling & Dispatch Lead — Hybrid, Night Shift

MicroSourcing International; Metro Manila; Hybrid; PHP 502,000 - 837,000; Full time

Benefits offered by this job

Competitive rewards

Healthcare coverage on day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing is seeking a Senior Scheduling & Dispatch Specialist to provide offshore support to ChefTek's US Dispatch Team, coordinating field-service technicians across locations. This senior role requires strong judgment, organisation, and real-time scheduling decisions in a fast-paced field-service environment.

The role is a hybrid night-shift position based in Eastwood, Quezon City, offering competitive rewards, healthcare coverage on day one, and opportunities for growth within a

Responsibilities

• Schedule and dispatch management for daily service appointments.
• Coordinate with technicians to optimize routes and utilization.
• Maintain real-time communication with field staff and customers.
• Update work orders and monitor status across systems.
• Escalate issues and coordinate with US dispatch and service teams.

Skills

Scheduling & Dispatch

Field coordination

Customer communication

Problem-solving

Team collaboration

Job description

MicroSourcing is seeking a Senior Scheduling & Dispatch Specialist to provide offshore support to ChefTek's US Dispatch Team, coordinating field-service technicians across locations. This senior role requires strong judgment, organisation, and real-time scheduling decisions in a fast-paced field-service environment.

The role is a hybrid night-shift position based in Eastwood, Quezon City, offering competitive rewards, healthcare coverage on day one, and opportunities for growth within a