Senior SAP Support Lead - ERP & Process Optimization

Our Clients; Pasig; Hybrid; PHP 2,500,000 - 4,000,000; Full time

Job summary

Our Clients in Pasig City is seeking an experienced SAP Support Lead to oversee operational support, incident resolution, and ERP project delivery. The role emphasizes root-cause analysis, system enhancements, and cross-functional collaboration with business and IT teams to ensure reliable SAP performance.

The successful candidate will lead SAP module activities (EWM, PP/QM, FICO, etc.), manage internal and external resources, and drive improvements that improve availability and productivity

Qualifications

• 7–10 years SAP experience including full lifecycle projects.
• Bachelor's degree in Business/CS/IT or related field.
• Deep expertise in key SAP modules: EWM, PP/QM, FICO, etc.
• Strong integration and cross-system knowledge.
• Proven SLA delivery and project management.

Responsibilities

• Operational Support & Incident resolution including SLAs and root-cause analysis.
• Design, configure, test, and implement ERP-related applications and workflows.
• Collaborate with business and IT to map needs to optimized IT solutions.
• Lead internal and external teams, set milestones, monitor progress.

Skills

SAP

Root Cause Analysis

ERP Integration

Project Leadership

Cross-functional Collaboration

Education

Bachelor’s Degree in Business or IT

Tools

SAP ERP

Job description

Our Clients in Pasig City is seeking an experienced SAP Support Lead to oversee operational support, incident resolution, and ERP project delivery. The role emphasizes root-cause analysis, system enhancements, and cross-functional collaboration with business and IT teams to ensure reliable SAP performance.

The successful candidate will lead SAP module activities (EWM, PP/QM, FICO, etc.), manage internal and external resources, and drive improvements that improve availability and productivity