Senior Salesforce Sales Cloud Lead & AI Integration Expert
Brillio
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Job summary
Brillio seeks a senior Salesforce Architect/Engineer to design and implement Salesforce Sales/Service/Experience Cloud solutions. You will lead integrations with Genesys, Data Cloud, and OpenAI APIs, while mentoring engineers and ensuring best practices across projects.
You will collaborate with cross-functional teams to deliver end-to-end Salesforce solutions, maintaining robust documentation and driving platform adoption.
Qualifications
- 5–8 years hands-on Salesforce design and implementation, focusing on Sales Cloud.
- Experience across Sales, Service, and Experience Clouds; customization and configuration.
- Proficient in Apex, LWCs, and custom agent frameworks on Salesforce.
- Integrations with Genesys, Data Cloud, and OpenAI APIs.
- Mentor engineers and maintain technical docs.
Responsibilities
- Design and implement scalable Salesforce Sales Cloud solutions that meet business requirements and best practices.
- Lead customization across Salesforce Sales, Service, and Experience Clouds to optimize sales processes and territory planning.
- Develop and maintain Apex classes, triggers, and Lightning Web Components (LWC).
- Integrate Salesforce with external platforms ensuring seamless data flow and interoperability.
- Drive adoption of AI technologies, including OpenAI APIs, to enhance automation and insights.
- Oversee territory planning, sales automation, and forecast management with Salesforce features.
- Collaborate with cross-functional teams to gather requirements and deliver end-to-end Salesforce solutions.
- Maintain high-quality technical documentation and mentor juniors on best practices.
Skills
Education
Job description
Brillio seeks a senior Salesforce Architect/Engineer to design and implement Salesforce Sales/Service/Experience Cloud solutions. You will lead integrations with Genesys, Data Cloud, and OpenAI APIs, while mentoring engineers and ensuring best practices across projects.
You will collaborate with cross-functional teams to deliver end-to-end Salesforce solutions, maintaining robust documentation and driving platform adoption.
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