Senior Lead Engineer – R01570689

Brillio

Hinoba-an

On-site

PHP 1,000,000 - 1,800,000

Full time

8 days ago

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Job summary

Brillio seeks a senior Salesforce Architect/Engineer to design and implement Salesforce Sales/Service/Experience Cloud solutions. You will lead integrations with Genesys, Data Cloud, and OpenAI APIs, while mentoring engineers and ensuring best practices across projects.

You will collaborate with cross-functional teams to deliver end-to-end Salesforce solutions, maintaining robust documentation and driving platform adoption.

Qualifications

5–8 years hands-on Salesforce design and implementation, focusing on Sales Cloud.
Experience across Sales, Service, and Experience Clouds; customization and configuration.
Proficient in Apex, LWCs, and custom agent frameworks on Salesforce.
Integrations with Genesys, Data Cloud, and OpenAI APIs.
Mentor engineers and maintain technical docs.

Responsibilities

Design and implement scalable Salesforce Sales Cloud solutions that meet business requirements and best practices.
Lead customization across Salesforce Sales, Service, and Experience Clouds to optimize sales processes and territory planning.
Develop and maintain Apex classes, triggers, and Lightning Web Components (LWC).
Integrate Salesforce with external platforms ensuring seamless data flow and interoperability.
Drive adoption of AI technologies, including OpenAI APIs, to enhance automation and insights.
Oversee territory planning, sales automation, and forecast management with Salesforce features.
Collaborate with cross-functional teams to gather requirements and deliver end-to-end Salesforce solutions.
Maintain high-quality technical documentation and mentor juniors on best practices.

Skills

Salesforce Service Cloud

Salesforce Experience Cloud

Platform customization

Apex programming

Custom agent frameworks

Salesforce Data Cloud

Genesys integration

OpenAI API integration

Education

Bachelor's degree in CS/IT or related

Salesforce Platform Developer I/II

Job description

Experience Range:

With at least 5 years of hands-on experience in Salesforce solution design and implementation, including significant expertise in Sales Cloud and related Salesforce technologies, up to 8 years total.

Key Responsibilities:

Design and implement scalable Salesforce Sales Cloud solutions that meet business requirements and adhere to industry best practices.
Lead customization and configuration efforts across Salesforce Sales, Service, and Experience Clouds to optimize sales processes, territory planning, and opportunity management, delivering measurable improvements in efficiency.
Develop and maintain Apex classes, triggers, and Lightning Web Components (LWC), as well as custom agents, to extend Salesforce platform functionality.
Integrate Salesforce with external platforms such as Genesys and Data Cloud, ensuring seamless data flow and robust system interoperability.
Drive adoption and integration of AI technologies, including OpenAI APIs, to enhance automation, insights, and agent productivity within Salesforce.
Oversee territory planning, sales automation, and forecast management using advanced Salesforce features, ensuring accurate and timely reporting.
Collaborate with cross-functional teams to gather requirements, resolve technical issues, and deliver end-to-end Salesforce solutions.
Maintain high-quality technical documentation and mentor junior engineers on Salesforce best practices and emerging technologies.

Required Skills: