Senior Salesforce Administrator-Hybrid, CRM & Integrations

Nice

Manila

Hybrid

PHP 900,000 - 1,200,000

Full time

14 days+

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

NICE-FLEX hybrid model

Job summary

NiCE is seeking a Senior Salesforce Administrator to manage and enhance our Salesforce.com platform, focusing on updates, user support, and advanced report design. You will collaborate with internal sales, marketing, service, and operations teams to optimize CRM and integrate third-party applications.

Responsibilities include leading complex Salesforce projects, providing troubleshooting expertise, and improving admin processes.

Qualifications

Bachelor's Degree from 4-year accredited College/University, or equivalent experience.
5+ years' experience, a business analyst and/or service and support role.
5+ years of experience with operational support using Salesforce.com.
5+ years of experience in Salesforce.com CRM Application Administration.
Salesforce certification is a plus!

Responsibilities

Handles more complex and/or high priority Salesforce projects
Provides technical assistance and troubleshooting expertise to solve difficult issues and requirements
Handles/assists with complex integration, 3rd party applications, and new functionality
Provides suggestions/ideas, best practices, and alternative solutions to fellow admins
Facilitates discussions related to improvements on Salesforce admin processes and procedures
Performs sandbox refresh as needed