Senior Renewal Specialist Remote Quota-Driven Growth

Concentrix; Makati; Hybrid; PHP 279,000 - 390,600; Full time

Benefits offered by this job

HMO Benefit

Health Insurance

Paid Time off

Bereavement Leave

Life Insurance

Employee Assistance Program

Job summary

A leading customer service company seeks a skilled professional with over 4 years of experience in customer service or sales to join the team. The role involves achieving revenue quotas through effective communication and relationship management with customers. Key responsibilities include managing high volumes of outbound sales contacts, forecasting sales accurately, and maintaining customer data in the CRM. This position offers various benefits, including health insurance and paid time off.

Qualifications

• 4+ years in a customer service or sales role.
• Prior success in achieving sales quotas.
• Experience in high-volume calling.

Responsibilities

• Sell renewals/services for assigned clients.
• Provide accurate sales forecasts.
• Manage high volume customer contacts through phone and email.

Skills

Customer service skills

Sales skills

Problem solving skills

Excellent knowledge of MS Office

Familiarity with CRM software

Tools

Salesforce.com

CRM tools

Job description

A leading customer service company seeks a skilled professional with over 4 years of experience in customer service or sales to join the team. The role involves achieving revenue quotas through effective communication and relationship management with customers. Key responsibilities include managing high volumes of outbound sales contacts, forecasting sales accurately, and maintaining customer data in the CRM. This position offers various benefits, including health insurance and paid time off.