Senior Product Testing & Operations Leader

Johnson Johnson

Pateros

On-site

PHP 1,800,000 - 2,800,000

Full time

9 days ago

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Job summary

Johnson & Johnson, based in Taguig, Philippines, seeks a Senior Manager of Product Operations & Testing to define and lead cross-functional testing strategy across digital products. You will own UAT, business validation, launch readiness, and operational stability, partnering with HR, Finance, and IT to ensure successful enterprise deployments.

The role emphasizes governance, quality management, and continuous improvement to deliver high-quality employee experiences across the GS Interaction

Qualifications

8+ years of experience in product operations, testing management, service management, or related disciplines.
Experience leading enterprise-scale User Acceptance Testing (UAT) programs and business validation activities.
Strong understanding of SDLC, agile delivery methodologies, and release management practices.
Experience working with ServiceNow, Genesys, CRM solutions, and related technologies.
Excellent executive communication and stakeholder management skills.

Responsibilities

Define testing strategy and governance for GS Interaction Model digital products.
Lead business-owned testing activities including UAT, business validation, and launch readiness.
Coordinate testing across functional stakeholders to ensure business supply readiness.
Develop testing plans, schedules, and resource requirements for multiple launches.
Establish operational dashboards, KPIs, and reporting mechanisms.