Product Ops & Testing Leader — UAT & Launch Readiness

Johnson Johnson; Taguig; On-site; PHP 4,000,000 - 7,000,000; Full time

Job summary

Johnson & Johnson is seeking a Senior Manager of Product Operations & Testing to define and lead the cross-functional testing strategy for its GS Interaction Model digital portfolio. You will own UAT, validation, and launch readiness, partnering with HR, Finance, and Procurement to ensure business outcomes and operational stability.

The role combines strategic leadership with hands-on governance and continuous improvement to deliver high-quality employee experiences across multiple products and

Qualifications

• Experience leading business testing activities including UAT and launch readiness.
• Ability to align testing with business objectives and risk tolerance.
• Strong collaboration with HR, Finance, and Procurement.
• Proven track record in defining governance and quality controls.

Responsibilities

• Define and lead the business testing strategy for GS Interaction Model digital products.
• Maintain and manage testing standards, methodologies, governance frameworks, and quality controls across the product portfolio.
• Create a scalable testing operating model that supports multiple concurrent product launches.
• Establish testing entry and exit criteria, quality gates, defect management processes, and business acceptance standards.
• Drive standardization of testing artifacts, templates, reporting, and readiness assessments.
• Lead all business-owned testing activities including: UAT, Business Validation Testing, Operational Acceptance Testing, End-to-End Process Testing, Launch Readiness Validation.
• Coordinate testing activities across HR, Finance, Procurement, Experience Center.
• Develop testing plans, schedules, resource requirements, and execution strategies.
• Manage testing cycles across multiple products and launches.
• Ensure stakeholder participation and accountability throughout the testing lifecycle.
• Facilitate defect triage, prioritization, business impact assessments, and testing decisions.
• Lead business readiness activities supporting product and platform releases.
• Establish business launch readiness criteria and governance processes.
• Coordinate validation of: Business processes, Knowledge content, Communications, Training materials, Reporting requirements, Operational support processes.
• Provide executive readiness assessments and launch recommendations.
• Establish and lead the business operations model supporting GS Interaction Model digital products.

Skills

Cross-functional leadership

Testing governance

UAT leadership

Launch readiness

Operations management

Tools

ServiceNow

Genesys

Job description

Johnson & Johnson is seeking a Senior Manager of Product Operations & Testing to define and lead the cross-functional testing strategy for its GS Interaction Model digital portfolio. You will own UAT, validation, and launch readiness, partnering with HR, Finance, and Procurement to ensure business outcomes and operational stability.

The role combines strategic leadership with hands-on governance and continuous improvement to deliver high-quality employee experiences across multiple products and