Senior Product Manager-API Marketplace

UnionBank of the Philippines; Pasig; On-site; PHP 1,200,000 - 1,500,000; Full time

Job summary

UnionBank of the Philippines is looking for a Senior Product Manager-API Marketplace to supervise a team responsible for ensuring the profitability and optimal design of Blockchain and API products. The successful candidate will mentor product managers and influence the sales team, while continuously improving product offerings and managing client satisfaction. This role offers an opportunity to implement innovations and operational enhancements while working in a dynamic environment in Pasig.

Responsibilities

• Supervises and mentors Product Managers, associate Product Managers, and Product Assistants.
• Guides product management to ensure business volumes and profit margins.
• Influences the sales team for effective marketing strategies.
• Ensures timely updates of Blockchain/API products.
• Coordinates with Sales Team and Relationship Managers on product offerings.
• Supervises coordination with operations and support units.
• Suggests operational enhancements to lower costs and increase productivity.
• Monitors individual product performance against defined goals.
• Facilitates preparation of financial performance reports.
• Manages the load of the team.
• Performs additional duties as assigned.

Skills

Accountability

Adaptability

Analytical

Good Communication Skills

Critical thinking

Teamwork

Willingness to learn

Job description

Company

Union Bank of the Philippines

Position

Senior Product Manager-API Marketplace

Office Location

UnionBank Plaza, Ortigas, Pasig City

Job Summary

The Senior Product Manager-API Marketplace oversees Product Managers, associate Product Managers, and Product Assistants to ensure overall profitability of Blockchain/API products and optimal product design that delivers superior customer experience while leveraging on latest technology advancement.

Duties and Responsibilities

• Supervises and mentors Product Managers, associate Product Managers, and Product Assistants
• Supervises and guides the product management and implementations teams to ensure that all existing Blockchain/API products meet the required business volumes and profit margins through continuous client conversations, consistent service quality delivery and manage cost
• Influence the sales team to market and productions
• Ensures that all Blockchain/API products are continuously updated on a timely basis, in terms of the service features and pricing packages to match the markets requirements
• Coordinate with and support the Sales Team and Relationship Managers on the offering of Blockchain/API products to target clients until the full business potentials are realized, including the following activities:
  • Understanding the client’s requirements
  • Preparing customized product and pricing packages, if necessary
  • Roll-out and implements innovations or exiting cash management service for new arrangement and expansions
  • Consistently monitors client satisfaction complaints, and SLA
• Supervises the coordination of activities with operations and support units and external service providers to effectively communicate requirements and to ensure that all committed service levels are met
• Suggest and spearheads operational enhancements to existing product offerings by reviewing current processes and introducing efficient new methods for lowering cost and increasing productivity
• Manage product performance and profitability through the following activities:
  • Monitor individual product performance against the defined goals
  • Review of individual client performance and take necessary action to re-negotiate for more appropriate pricing with the client
  • Facilitate preparation of the relevant and timely financial performance reports and updates, in coordination with MIS department
  • Provide regular updates and reviews to the center on the financial performance of the various products and key accounts
• Manage the load of the team
• Perform other duties as may be assigned.

Required Skills

Accountability, Adaptability, Analytical, Good Communication Skills, Critical thinking, Teamwork, Willingness to learn