Senior Process Governance & Risk Analyst

JPMorgan Chase & Co.; Manila; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

JPMorgan Chase & Co. in Manila seeks a Business Process Management Senior Associate to drive governance and assurance across end-to-end processes. You will partner with global stakeholders to align documentation, risk assessment, and control design, while delivering actionable reporting on process health and performance.

The role emphasizes building proactive controls, embedding resilience, and leading data-driven improvement initiatives in a fast-changing environment.

Qualifications

• Experience in controls, risk management, process management, compliance, audit, or operational governance.
• Knowledge of control design, risk assessment concepts, and metrics development.
• Ability to lead structured process reviews and identify improvement opportunities.

Responsibilities

• Partner with leaders to align how processes are executed with how they are documented.
• Identify process risks, control gaps, and opportunities to strengthen design and execution.
• Facilitate end-to-end process reviews, including documentation, walkthroughs, and validation.
• Prepare audit-ready materials and coordinate responses to audit requests.
• Develop governance routines for consistent, timely, well-controlled execution.
• Produce reporting on process health, control performance, and issue trends.
• Consolidate insights from multiple data sources into actionable themes.
• Support data visualization and automation to improve reporting.
• Lead data-informed process improvement and reengineering efforts.
• Build alignment across stakeholders and track execution of actions.

Skills

Controls & risk

Process governance

Data analysis

Stakeholder management

Audit readiness

Communication

Data visualization

Tools

Tableau

Power BI

Job description

JPMorgan Chase & Co. in Manila seeks a Business Process Management Senior Associate to drive governance and assurance across end-to-end processes. You will partner with global stakeholders to align documentation, risk assessment, and control design, while delivering actionable reporting on process health and performance.

The role emphasizes building proactive controls, embedding resilience, and leading data-driven improvement initiatives in a fast-changing environment.