Senior Policy Operations - Insurance Renewal Lead

Integrated OS; Muntinlupa; On-site; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Competitive Salary & Benefits

Career Growth & Development

Work-Life Balance

Collaborative & Supportive Environment

Partner-Initiated Benefits

Job summary

Integrated OS is seeking a Senior Policy Operations professional to support Major Accounts & Specialty Team. You will handle insurance administration, renewal preparation, reporting, and client documentation across commercial clients.

The role spans underwriting submissions, invoicing and file management, with emphasis on accuracy, timely delivery, and proactive communications with insurers and brokers. A relevant insurance background is preferred.

Qualifications

• Five years of relevant insurance industry experience preferred.
• Experience in commercial insurance renewals, policy administration and third party engagement.
• Ability to prepare renewal reports, submissions and client documentation.

Responsibilities

• Prepare pre-renewal documentation and renewal review packs.
• Maintain renewal trackers and workflow status updates.
• Prepare Certificates of Currency, invoices, premium documentation and endorsements.
• Manage insurer and underwriter responses and monitoring of renewal timeframes.
• Provide reliable day-to-day administration support to advisers and brokers.

Skills

Insurance administration

Pre-renewal preparation

Renewal reporting

Client documentation

Invoicing

Stakeholder communication

Education

Insurance qualification or relevant tertiary qualification

Tools

CRM systems

Document management systems

Job description

Integrated OS is seeking a Senior Policy Operations professional to support Major Accounts & Specialty Team. You will handle insurance administration, renewal preparation, reporting, and client documentation across commercial clients.

The role spans underwriting submissions, invoicing and file management, with emphasis on accuracy, timely delivery, and proactive communications with insurers and brokers. A relevant insurance background is preferred.