Senior Platform Reliability Engineer - Java & CloudOps

ing; Makati; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

ING is seeking an experienced Operations Engineer to join the Java Platform Team within the Accounts & Cash Management Domain. You will own platform reliability, automate operational tasks, and drive observability to support millions of customers.

Based in Makati, Philippines, you will collaborate with global engineering teams, handle incidents, migrations, and improve CI/CD pipelines and runbooks, while upholding security and regulatory compliance.

Qualifications

• 7+ years of experience in Operations or Platform Engineering or DevOps.
• Hands-on expertise with Azure DevOps and Git repositories, pipelines, boards, and artifacts.
• Strong OpenShift and Kubernetes administration experience.
• Experience with monitoring and observability tooling (Grafana, Prometheus, OpenTelemetry) and ELK stack.

Responsibilities

• Owning platform availability, reliability, performance, and operational stability.
• Leading application lifecycle management, infrastructure upgrades, and platform migrations.
• Driving risk remediation, security initiatives, and regulatory compliance activities.
• Managing major incidents and coordinating service restoration efforts.
• Performing root cause analysis and implementing preventive measures.
• Enhancing observability through monitoring, alerting, dashboards, and operational runbooks.
• Automating operational processes to improve efficiency and reduce manual effort.
• Collaborating with engineering, architecture, security, and platform teams to deliver resilient solutions.
• Supporting IT Operations processes including Incident, Problem, Change, and Release Management.

Skills

Operations Engineering

DevOps

Platform Engineering

Incident management

Root Cause Analysis

Tools

Azure DevOps

OpenShift

Kubernetes

Linux

Grafana

Prometheus

OpenTelemetry

ELK Stack

IaC

Job description

ING is seeking an experienced Operations Engineer to join the Java Platform Team within the Accounts & Cash Management Domain. You will own platform reliability, automate operational tasks, and drive observability to support millions of customers.

Based in Makati, Philippines, you will collaborate with global engineering teams, handle incidents, migrations, and improve CI/CD pipelines and runbooks, while upholding security and regulatory compliance.