Senior Cloud Platform Reliability Engineer

PCCW GLOBAL Limited; Pasig; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

PCCW Global is seeking a Senior Cloud Operations Platform Support Engineer to join our Technology team in Pasig, Philippines. You will focus on cloud hosted infrastructure, supporting internal software development and engineering teams, and driving operational excellence for GCP environments.

The role balances strategic guidance with hands-on BAU responsibilities, including incident response, automation initiatives, and collaboration with cross-functional teams to ensure secure, reliable, and

Qualifications

• Significant experience in cloud operations and platform engineering.
• Strong experience with GCP.
• Knowledge of ITSM and incident management.
• Experience supporting development teams and CI/CD.

Responsibilities

• Provide senior level guidance on configuration, security, networking, IAM and practices.
• Own operational health and performance of cloud environments.
• Lead investigations of complex issues.
• Automate processes to reduce manual intervention.
• Drive cloud cost management and governance.
• Support BAU helpdesk and service requests.
• Collaborate with architects and developers to ensure operability.
• Mentor engineers and define cloud operational strategy.

Skills

GCP administration

Cloud networking

Incident management

DevOps / CI/CD

Automation scripting

Stakeholder communication

Tools

Terraform

Kubernetes

Jenkins

Job description

PCCW Global is seeking a Senior Cloud Operations Platform Support Engineer to join our Technology team in Pasig, Philippines. You will focus on cloud hosted infrastructure, supporting internal software development and engineering teams, and driving operational excellence for GCP environments.

The role balances strategic guidance with hands-on BAU responsibilities, including incident response, automation initiatives, and collaboration with cross-functional teams to ensure secure, reliable, and