Senior Platform Administrator

Private Advertiser; Metro Manila; On-site; PHP 600,000 - 800,000; Full time

Job summary

Private Advertiser in Metro Manila seeks a CRM System Administrator to ensure the CRM platform runs smoothly, covering Dynamics 365, Power Platform, and Azure dashboards. The role includes configuring entities, fields, and workflows, managing licenses, and maintaining integrations across systems.

The candidate will support production and non-production environments, deliver insightful reports, and align work with the IT SDLC and governance structure.

Qualifications

• Experience with Dynamics 365, Power Platform, and Azure services.
• Experience as a System Administrator of SaaS applications.
• Experience with Azure DevOps or similar CI/CD tools.
• Experience with relational databases.

Responsibilities

• Ensure CRM platform runs smoothly and efficiently.
• Monitor D365, Power Platform, and Azure dashboards; perform housekeeping.
• Manage license assignment/removal for CRM users.
• Configure CRM to meet IT and business requirements.

Skills

Dynamics 365

Power Platform

Azure Services

SaaS Admin

Azure DevOps

Relational Database

Networking TCP/IP

Web Applications (N-tier)

Bank/Financial Apps

Tools

Azure DevOps

Job description

Responsibilities:

• Ensures that the CRM plaƞorm is running smoothly and efficiently
• Monitors D365, Power Platform, and Azure dashboards to ensure that usage and consumptions are within limits by regularly and proactively performing housekeeping activities
• Manages the assignment and removal of licenses to CRM users
• Makes configuration changes on CRM platform to meet the IT and business requirements
• Sets up new entities, fields, and workflows
• Performs configuration changes to integrate D365 with other systems
• Ensures that data is flowing correctly and integrations are working as expected
• Generates reports that provide insights into the organization’s data and performance
• Provides admin support to production issues, incidents, and problems
• Provides admin support to non-production events
• Maintains the CRM environments
• Provisions the necessary CRM environments and tools needed by the build teams
• Facilitates the filing of request tickets related to CRM projects, initiatives, and SRs to the appropriate ITG units
• Supports the project execution by providing expected artifacts and output as prescribed by the IT SDLC and Governance structure.
• Participate in technical training programs, collaborations and knowledge sharing sessions and self-paced
• learning. Stays informed of new methodologies/approaches/technologies
• Participate in the continuous improvement process to ensure that CRM CoE runs effectively and efficiently

Qualifications:

• Experience and knowledge on Dynamics 365, Power Plaƞorm and/or Azure Services
• Experience in working as a System Administrator of SaaS applications
• Experience/knowledge in using Azure DevOps or other Source Code Management and/or Continuous Integration and Delivery tools
• Experience in relational database
• Familiarity with network protocols (TCP/IP, HTTP, SSL, etc.)
• Good knowledge on n-tier web applications
• Experience in the development/support of bank/financial applications/systems