Senior Personal Shopper Lead - Client Relations & Sales

SM Store; Valenzuela; On-site; PHP 180,000 - 240,000; Full time

Job summary

SM Store in the Philippines is seeking a dedicated Personal Shopper to fulfill customer transactions according to SM’s Personal Shopper standards. The role focuses on building and sustaining strong relationships with customers, presenting relevant products or promotions, and following operational standards to guarantee excellent service and a seamless shopping experience.

A Bachelor's degree is preferred, with 2–3 years of experience in a selling or customer support role.

Qualifications

• Graduate of Bachelor's Degree preferably business course.
• 2–3 years of working experience in a selling role or customer support role.

Responsibilities

• Build and Sustain Strong Relationship with Customer
• Offer new products or promotions that are relevant to customer’s need or preference
• Follow operational standards to maintain quality service and guarantee excellent customer experience
• Endorse properly paid item to dispatch

Education

Bachelor's degree in business or related field

Job description

SM Store in the Philippines is seeking a dedicated Personal Shopper to fulfill customer transactions according to SM’s Personal Shopper standards. The role focuses on building and sustaining strong relationships with customers, presenting relevant products or promotions, and following operational standards to guarantee excellent service and a seamless shopping experience.

A Bachelor's degree is preferred, with 2–3 years of experience in a selling or customer support role.