Personal Shopper Operations Lead

The SM Store (SM Mart Inc.); Philippines; On-site; PHP 400,000 - 600,000; Full time

Job summary

The SM Store (SM Mart Inc.) in the Philippines is seeking a Personal Shopper Operations Manager to drive branch performance, ensuring customer satisfaction, financial health, and efficient service delivery.

You will create business strategies, cascade goals to the PS team, oversee operational efficiency, and develop the team to sustain growth and a strong customer database.

The role requires a Bachelor's degree and 3–5 years in sales and leadership; experience in retail operations is a plus.

Qualifications

• Bachelor's degree preferred, business-related

Responsibilities

• Create business strategies and cascade to PS team members
• Oversee Operational Efficiency
• Strategize ways to increase customer database
• Lead Development of the Team

Skills

Leadership

Sales

Education

Bachelor's Degree

Job description

The SM Store (SM Mart Inc.) in the Philippines is seeking a Personal Shopper Operations Manager to drive branch performance, ensuring customer satisfaction, financial health, and efficient service delivery.

You will create business strategies, cascade goals to the PS team, oversee operational efficiency, and develop the team to sustain growth and a strong customer database.

The role requires a Bachelor's degree and 3–5 years in sales and leadership; experience in retail operations is a plus.