Senior Payroll & Time & Labor Team Lead (Hybrid)

AECOM; Philippines; Hybrid; PHP 600,000 - 1,100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible work options

Paid time off

Well-being resources

Employee assistance program

Travel insurance

Job summary

AECOM in the Philippines is seeking a Payroll Supervisor to oversee the day-to-day payroll operations, ensuring timely time and wage entry, calculation of hours, production, commissions and post-wage deductions, with focus on accuracy and stakeholder service.

You will lead a team, optimize processes, deliver regular reports on resource utilization and SLA performance, partner with HR and Finance, and support global payroll initiatives while maintaining compliance with country rules and

Qualifications

• Bachelor's degree in Human resources or any business-related course or equivalent relevant courses.
• At least 7 years of experience in an outsourcing, shared services, or similar model and has experience in managing Payroll team that supports AMER region.
• Advanced knowledge of processes and procedures related to HR and HR operations.
• Experience using HR systems, payroll or time recording systems such as Oracle, Workday, SAP, PeopleSoft, Service Now or other similar platforms and tools.
• Advanced proficiency in MS Office
• Experience creating reporting dashboards and excellent tracking capabilities
• Experience in handling projects relevant to HR services.

Responsibilities

• Support the management of day-to-day Time & Labor activities by leading the team and developing internal workflow processes, operating procedures, team schedules, and controls.
• Manage team workload and capacity; recommend long or short-term adjustments to staffing model when/if necessary, to effectively support shifts in scope of work and/or volume
• Lead and/or participate in various governance meetings to discuss operational results, issues, strategies, and solutions to improve team’s performance with internal/external stakeholders.
• Develop and prepare reports and conduct analyses on resource utilization, performance against SLA targets, quality, and process efficiency
• Analyze complex issues and develop and implement solutions and provide regular performance and operational progress reports to managers to ensure issues are being flagged on a timely manner and ensure gaps are addressed
• Provide guidance and direction to the team according to established policies, procedures, and management guidelines in accordance with the country supported rules & regulations.
• Provide regular performance and operational progress reports to managers to ensure issues are being flagged on a timely manner and ensure gaps are addressed
• Manage team performance, provide coaching, and identify career development opportunities relevant to the team
• Lead process improvements to streamline processes, improve customer experience, increase productivity, and quality in Time & Labor, in alignment with the overall set goals.
• Develop and prepare reports and conduct analyses on resource utilization, performance against SLA targets, quality, and process efficiency.
• Develop strong stakeholder relationships by ensuring escalations are managed effectively and proactively and elevating if/when necessary.
• Plan staff workload on a daily basis and assisting them in the completion of assigned tasks and duties within reported deadlines.
• Monitor and respond to external support requests as it pertains to Time & Labor Services.
• Manages project status and support on highly complex process improvement projects.

Skills

Payroll supervision

Team leadership

HR systems (Oracle/Workday/SAP)

MS Office

Dashboards

Process improvement

Education

Bachelor's degree in HR or related field

Tools

Oracle

Workday

SAP

PeopleSoft

ServiceNow

Job description

AECOM in the Philippines is seeking a Payroll Supervisor to oversee the day-to-day payroll operations, ensuring timely time and wage entry, calculation of hours, production, commissions and post-wage deductions, with focus on accuracy and stakeholder service.

You will lead a team, optimize processes, deliver regular reports on resource utilization and SLA performance, partner with HR and Finance, and support global payroll initiatives while maintaining compliance with country rules and