Senior Operator (Import and Export)

OFFSHORE BUSINESS PROCESSING INC.; Quezon City; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

HMO on Day 1

20k signing bonus

Bonuses and incentives

Skill-building and training

Work-life balance

Travel opportunities

Collaborative culture

Job summary

OFFSHORE BUSINESS PROCESSING INC. is seeking a logistics professional to manage import/export registrations for airfreight and sea freight, coordinate bookings, and maintain accurate shipment records. You’ll ensure regulatory compliance, track milestones, and communicate with clients and carriers to resolve issues.

The role offers an attractive package including a 20k signing bonus, HMO from day one, and opportunities for travel or cross-training as you grow within a supportive team.

Qualifications

• Bachelor’s degree preferred in business/logistics or related field.
• 3–5 years of experience in logistics, freight forwarding, or operations.
• Proficient with MS Office, especially Excel and Outlook.
• Strong communication, analytical, and multitasking abilities.
• Familiarity with logistics and freight management systems.

Responsibilities

• Execute import/export registrations for airfreight and sea freight with proper documents.
• Arrange bookings, warehousing, transport, and pickups per client needs.
• Maintain shipment details and prepare customs clearance data.
• Handle B‑job registration and documentation for air/sea freight.
• Prepare operational documents and ensure SOP compliance.
• Manage emails, communicate with clients, carriers, and internal teams.
• Update trackers and dashboards; escalate issues promptly.
• Suggest process improvements and assist in SOP updates.

Skills

Microsoft Excel

Microsoft Outlook

Communication skills

Analytical thinking

Time management

Teamwork

Education

Bachelor's Degree in Business Administration, Logistics, or related field

Tools

Logistics software

Job description

Keep shipments on track, prep docs, and lead airfreight ops at OBP. Ready to own the role? Get 20k Signing Bonus!

Job Summary

Working with us means being part of a team that gets things done—and enjoys the journey. You can expect:

• HMO on Day 1 – your health and peace of mind come first

• Bonuses, incentives, and recognition – we reward results

• Skill-building and training – we invest in your growth

• Work-life balance – because your time matters

• Opportunities to travel or cross-train as you grow

• A supportive, collaborative culture that brings out your best

Responsibilities

Salary : 20,000 - 30,000

Operational Management

• Execute import and export shipment registrations for airfreight and sea freight operations, ensuring the correct application of key documents such as bill of lading, commercial invoices, packing list, container information, and other related references.

• Arrange shipment bookings, order management, warehousing, transport assignments, and pickups according to client and carrier requirements.

• Compile and register shipment details using reference data such as bill of ladings, invoices/packing lists, and job numbers. Compile imported articles for customs clearance processing.

• Handle Airfreight and Seafreight B-job registration and documentation.

Documentation and Compliance

• Prepare and process operational documents, including cargo arrival notices, invoices, outturn reports, and other required documentation.

• Ensure compliance with internal standard operating procedures (SOPs), client-specific requirements, and relevant regulations.

• Conduct quality assurance reviews on documentation and data entries to mitigate errors.

Communication and Email Management

• Systematically manage operational emails by sorting, tagging, and prioritizing communications to ensure prompt and appropriate action.

• Correspond professionally with clients, carriers, vendors, and internal departments to address shipment inquiries and resolve operational issues via call or email.

Tracking and Reporting

• Update and maintain client trackers, shipment status reports, and operational dashboards with complete accuracy.

• Monitor shipment milestones and escalation any issues or deviations to the appropriate parties in a timely manner.

Continuous Improvement

• Recommend process improvements, assist in development and revision of SOPs, work instructions, and training materials.

• Perform other related duties as assigned by the client

Requirements

• Bachelor’s Degree in Business Administration, Supply Chain Management, Logistics, or a related field is preferred.

• With 3 to 5 years of experience in logistics, freight forwarding, or operational support roles.

• Proficient in Microsoft Office applications, particularly Excel and Outlook.

• Preferrably with good communication skills both oral and written.

• Familiarity with logistics and freight management systems is highly desirable.

• Strong analytical and problem-solving abilities.

• High attention to detail and commitment to delivering error-free outputs.

• Excellent organizational and time management skills, with the ability to prioritize multiple tasks.

• Effective verbal and written communication skills.

• Ability to work independently while maintaining a strong sense of teamwork and collaboration.

• Adaptability to a dynamic and fast-paced working environment.

• Willing and able to work on a shifting schedule and holiday.

• Willing to be assigned to Cubao and Ortigas