Senior Operations Leader - Lean & Change Mgmt (Remote)

Level Up Business Process Outsourcing Services OPC; Pampanga; On-site; PHP 2,000,000 - 3,500,000; Full time

Benefits offered by this job

Telework / remote work arrangement

Annual performance bonus

HMO coverage for dependents

Job summary

Level Up Talent Solutions seeks a Lean-Pro Associate Director for Operations to support senior-level operational leadership for a non-voice healthcare operations environment in the Philippines. The role involves leading priorities, guiding cross-functional initiatives, and driving service delivery alignment.

The ideal candidate will have extensive operations leadership experience, exceptional communication, and the ability to influence teams across functions while managing multiple priorities.

Qualifications

• Bachelor’s degree in a business-related field.
• 10+ years of relevant experience in senior operations roles.
• Excellent verbal and written communication skills.
• Demonstrated proficiency in MS Office applications.
• Strong time management and prioritization in fast-paced environments.

Responsibilities

• Lead and support operational priorities across assigned business functions.
• Manage cross-functional projects and ensure alignment with goals, timelines, and stakeholder expectations.
• Drive operational performance, process improvement, and service delivery standards.
• Support change management initiatives and help teams adapt to changes.

Skills

Leadership

Cross-functional collaboration

Communication

Time management

Organizational discipline

Education

Business-related degree

Tools

MS Office

Job description

Level Up Talent Solutions seeks a Lean-Pro Associate Director for Operations to support senior-level operational leadership for a non-voice healthcare operations environment in the Philippines. The role involves leading priorities, guiding cross-functional initiatives, and driving service delivery alignment.

The ideal candidate will have extensive operations leadership experience, exceptional communication, and the ability to influence teams across functions while managing multiple priorities.